Residential Housekeeper: Full Time Dayshift (7:00 AM- 3:30 PM)

Join our team and help keep our community clean, safe, and welcoming for residents. Residential Housekeeper responsible for maintaining living spaces and delivering excellent service in a senior living environment.

Summary of Responsibilities:

The Residential Housekeeper provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff. Responsible for cleaning residential living (apartments, villas, cottages and vistas), Personal Care, Nursing Care, Core/ Administration areas, public areas, and common areas.

Primary Duties:

Adheres to proper and regulatory procedures for cleaning and sanitizing the facility, complying with essential job tasks while striving for a high-quality standard. Maintains satisfactory standards in the safe and responsible use of chemicals and equipment. Sorts, counts, stocks and distributes clean linen items as required. Follow all prescribe cleaning procedures for various areas of the facility including routine inspections of area of leadership. Moves and exchange carts, take down and re-hang sheers and drapes. Always utilize Standard precautions for infection control. Move and arrange furniture or equipment as needed to support cleaning and special events Demonstrates interest in learning additional aspects of the job. Provide excellent customer service by responding to resident and team member requests with urgency, professionalism, and kindness. Follows schedules and time frames for tasks to be completed. Provides a positive role model especially during new employee training. Provides encouragement and positive examples of life at The Highlands at Wyomissing. Promote a safe environment by following safety protocols and reporting concerns Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.

Expected Schedule:

This is a full-time position during 1st shift hours (7:00AM- 3:30 PM). This position requires a rotating weekend schedule with every other Saturday and Sunday as part of the routine schedule. Days of work depend on scheduled days. Weekend, on-call, holiday, and work during inclement weather may be required.

Required Skills:

Excellent communications and interpersonal skills A positive attitude and strong commitment to customer service Attention to detail and pride in maintaining a clean, organized environment Ability to work independently and as part of a team

Qualifications:

High School Diploma or GED (Required) 1-3 Years of experience working with Senior Adults (Preferred) 1-3 Years prior housekeeping experience (Preferred) Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)

Work Authorization/Security Clearances:

Medical Screening Criminal History Clearance FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years) Immigration and naturalization (I-9) Clearance Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)

Physical Requirements and Physical Demands:

Hearing:

Adequate to perform job duties in person and over the telephone.

Speaking:

Must be able to communicate clearly in person and over the telephone.

Writing:

Must be able to accurately document pertinent information either by writing or typing.

Vision:

Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Continuously within shift (67-100%): Standing, Walking, Lifting 10 lbs. maximum and occasionally lifting and/or carrying objects Frequently within shift (34-66%): Climbing, Bending, Crouching, Squatting, Lifting 20 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs. Occasionally within shift (1-33%): Crawling, Kneeling, Pulling with force, Reaching above head, Lift from floor level up, Lift from waist level up, Lift above shoulders/head, Lifting 50 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 25 lbs.