Residential/Operation Staff

NEOCAP is hiring Resident Supervisors to join our dedicated team at our 24/7 residential corrections facility. If you're dependable, confident, and interested in criminal justice, education, or helping others succeed , this could be the opportunity for you. This is a fast-paced, structured environment where you will help maintain safety, promote accountability, and support residents as they work toward positive life changes. Why Work at

NEOCAP:

Paid training provided Meaningful, mission-driven work Supportive team culture Competitive pay and benefits

About NEOCAP:

NEOCAP (Northeast Ohio Community Alternative Program) is a Community-Based Correctional Facility that provides structured programming for adult felony offenders. Our team is committed to public safety, accountability, and supporting second chances.

Key Responsibilities:

Supervise resident movement, conduct facility checks, and monitor behavior Enforce program rules and support a safe, respectful living environment Conduct drug testing and complete shift reports and incident documentation Collaborate with a team to respond to resident needs and maintain order

Qualifications:

Ability to remain calm and consistent in challenging situations Flexible availability - evenings, weekends, or holidays are required Interest in criminal justice, education, social work, or structured team environments. Previous experience in corrections, security, military, or coaching is a plus (not required - we train)

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person