Restaurant Manager The North Star

Description:

Managed by Breezy Point Resort, The North Star is a vibrant, year-round sports bar and restaurant that serves as a lively social hub for both locals and guests. One of five full-service restaurants at the lakeside resort, this is a family-friendly venue renowned for its house-smoked barbecue, a custom self-serve tap wall with over 20 beverages, and entertainment including indoor golf simulators and big-screen TVs. We are seeking an experienced Restaurant Manager to oversee daily dining, bar, and outdoor operations. You will manage the front-of-house primarily and oversee back-of-house elements to deliver a high-quality dining experience, motivate a fast-paced team, and maintain production, productivity, and customer service standards. We offer resort discounts and we are an equal opportunity employer.

Responsibilities Daily Operations:

Coordinate front-of-house and back-of-house restaurant operations and schedules, oversee dining areas, bar, and seasonal outside seating.

Team Leadership:

Hire, train, schedule, and supervise FOH service staff and schedule staff for special resort events.

Working Manager:

This position is a customer interactive one where you will often be actively serving, bartending or expo-ing, and eligible for considerable additional compensation in tips.

Financial Oversight:

Manage budgets on monthly revenues, control operational costs, optimize labor, track overhead, and suggest ways to reduce waste.

Guest Relations:

Maximize customer satisfaction, check-in with customers, balance seating capacities, and resolve guest complaints with professional hospitality.

Vendor & Inventory Management:

Regularly review product quality, research new vendors, and oversee inventory tracking and ordering cycles.

Compliance:

Ensure strict adherence to health, safety, and restaurant sanitation regulations.

Marketing Support:

Recommend localized ways to reach a broader audience, including social media ads and seasonal discounts.

Reporting:

This position reports to the Resort's Food & Beverage Manager / General Manager.

Requirements:

Experience:

Minimum of 2 years of dedicated bar or restaurant management experience required. A candidate with 5 consecutive years in a food service or managerial role is preferred. Hospitality, resort, or golf club backgrounds are highly valued.

Software Tech Skills:

Proficiency with restaurant management systems (e.g., Silverware POS, Toast or similar), employee scheduling software and Microsoft Excel.

Communication:

Excellent verbal and written communication skills for team leadership and guest relations.

Happy, Fun and Friendly:

This restaurant is a lively dynamic family-friendly setting that caters to crowds of golfers and hockey teams. We want someone who loves to have fun!

Schedule Flexibility:

Must be willing to work a flexible schedule including nights, weekends, and holidays according to seasonal resort demands.

Background Screening:

Employment is contingent upon the successful completion of a pre-employment background check.