Restaurant Shift Leader

Restaurant Shift Leader 3.4 3.4 out of 5 stars Blacksburg, VA 24060 $20 - $22 an hour - Part-time, Full-time Buffalo Wild Wings Blacksburg, Va. 15,087 reviews $20 - $22 an hour - Part-time, Full-time

CORE JOB FUNCTIONS / RESPONSIBILITIES

Ensure that 100% of table visits are performed and all Guest issues are resolved throughout the shift Lead and coach Team Member performance Positively impact the achievement of sales and profits in the restaurant Help provide support and direction for the Front of House and Heart of House Teams Administrative. • Open and close the restaurant, including all appropriate paperwork Run a mid-shift Perform shift change, including all appropriate paperwork Break down cash drawers Perform safe audits Inspect credit cards Complete Manager Absolutes Perform Comps, Voids, and Discounts (CVDs) and Pull Backs Perform Server check-outs Document shift highlights in the daily communication log Operational Readiness & Execution Perform Heart of House Line Checks Perform Bar Line Checks Perform Daily QSC Monitor food quality, labor, and safety throughout the shift Receive food orders, ensure proper product, food quality, food safety, and proper storage Receive liquor orders, ensure proper products and proper storage Guest & Team Member Relations Conduct Team Member pre-shift meetings Perform figure eights during peak periods Address Guest complaints in the restaurant Assign cleaning duties to Team Members Manage labor on the shift Monitor Guest and Team Member safety and security Monitor Responsible Alcohol Service Follow FOH Support clock-in and clock-out policy Other duties as assigned by management

Job Types:

Full-time, Part-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance

Shift:

Day shift Night shift

Work Location:

In person