Retail Locksmith - Collin County

A-1 Locksmith is a trusted leader in security solutions, serving Collin County with a commitment to exceptional customer service and expert locksmith services. As a Retail Locksmith Associate, you will join a supportive team in a welcoming retail environment, helping customers with their security needs and learning valuable locksmith skills through paid training. This role is ideal for individuals who enjoy problem-solving, have a mechanical aptitude, and are eager to grow their expertise in a dynamic workplace. With operations Monday through Saturday, A-1 Locksmith offers a collaborative atmosphere where your contributions directly impact customer satisfaction and store success. Responsibilities Obtain a locksmith license and perform locksmith services (paid training provided) Greet and assist customers as they enter the store Identify customer needs and recommend appropriate security products and services Provide accurate information on product features, pricing, and after-sales services Answer customer questions about specific products and services Conduct price and feature comparisons to help customers make informed decisions Cross-sell products to enhance customer satisfaction and store profitability Ensure shelves are fully stocked and merchandise is organized Process returns and address customer concerns promptly and professionally Inform customers about current discounts and special offers Share customer feedback with the Store Manager to improve service Stay up to date on new products and services offered by the store Qualifications Mechanical inclination and willingness to learn locksmith skills Previous experience as a Retail Sales Representative, Sales Associate, or similar role Basic math skills Proven ability to achieve sales goals Excellent communication skills and ability to build trusting relationships with customers Ability to work effectively in a fast-paced environment High school diploma or equivalent Benefits Health, vision, and dental insurance options Company-paid life insurance policy Flexible Spending Account (FSA) Short-term and long-term disability options Voluntary life insurance and Aflac options For more information about our company, visit our website: https://www.a-1locksmith.com/ Experience and License Requirements Customer Service Locksmith (optional) Locksmith License (optional) Mechanically Inclined (optional)