Retail Sales Supervisor

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply for the Retail Sales Supervisor - Build-a-Bear/Zakanaka position. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. As a Retail Supervisor are also responsible for ensuring that retail associates on the floor follow proper procedures. We require that you have experience in retail, customer service, or a sales environment. A good knowledge of computers and register systems is preferred. If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry-leading team. Company Mission We promise to deliver products and services beyond expectations. Recruiting Vision We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company. A Sampling of Our Benefits Our team enjoys a comprehensive and attractive benefits plan: Promotion from within Mental, Financial, Physical, Work/Life and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off, dedicated wellness days and holiday pay Discounts and resort benefits Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers , Condé Nast Traveler 's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting 's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards. Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026). Kalahari Resorts & Conventions is an equal opportunity employer. Retail Sales Supervisor 3.3 3.3 out of 5 stars Pocono Manor, PA 18349 Full-time Kalahari Resorts & Conventions 800 reviews Full-time Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply for the Retail Sales Supervisor - Build-a-Bear/Zakanaka position. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. As a Retail Supervisor are also responsible for ensuring that retail associates on the floor follow proper procedures. We require that you have experience in retail, customer service, or a sales environment. A good knowledge of computers and register systems is preferred. If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry-leading team. Company Mission We promise to deliver products and services beyond expectations. Recruiting Vision We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company. A Sampling of Our Benefits Our team enjoys a comprehensive and attractive benefits plan: Promotion from within Mental, Financial, Physical, Work/Life and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off, dedicated wellness days and holiday pay Discounts and resort benefits Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers , Condé Nast Traveler 's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting 's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards. Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026). Kalahari Resorts & Conventions is an equal opportunity employer.