Retail Warehouse Lead

Retail Warehouse Lead 2.9 2.9 out of 5 stars 150 Arrowhead Blvd, Hebron, OH 43025 Full-time

VANCE OUTDOORS INC 26

reviews Full-time

VANCE OUTDOORS INC.

Job Description TITLE:

Warehouse Associate Lead Reports To:

Director of Operations, Supervisor Non-Exempt SUMMARY:

This position is primarily responsible for receiving incoming merchandise via scanner into inventory. This position is also responsible for troubleshooting any packing list discrepancies. This position will be providing prices by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core duties and responsibilities include the following. Other duties may be assigned. Assisting with planning and overseeing and participating in the warehouse operations Assure stock is maintained in a safe, clean, and orderly condition Assist with providing necessary security within the warehouse Communicate with departments, vendors, and others to provide and receive information, resolve questions and issues, coordinate activities as needed Provide work-related direction, assist in training employees Follow established departmental guidelines and policies, procedures, and objectives including, continuous quality improvement objectives and safety Plan, organize, and assist with training to aid in daily performance Observe health and safety regulations, and maintain a clean and orderly environment Monitors and maintains current inventory levels, processes, and tracks inventory discrepancies Preforms miscellaneous job-related duties as assigned Receive incoming products from venders or other warehouses, assist in unloading trucks Verify quantity and product types of each inbound items against packing slips or invoices Appropriately record discrepancies at the point of inception Properly process items to be relocated into storage areas and tagged/labeled for the appropriate destination Communicate with both inter departments as well as customers, providing status of deliveries or availability All items and quantities and discrepancies to entered company provided software at the point of receiving Coordinate efforts with staff to always ensure proper cleanliness and product consolidation within the warehouse Assisting in picking. packing and shipment of orders Enforces safety, health, and security rules. Adhere to all company policies and procedures. All other duties as required by management.

SUPERVISORY RESPONSIBILITIES

Directly supervises 5-10 employees in the assigned Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies: Intellectual Problem Solving

• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Interpersonal Customer Service
• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Interpersonal Skills
• Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Oral Communication
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Teamwork
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Leadership Visionary Leadership
• Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates. Change Management
• Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by the change. Delegation
• Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results. Leadership
• Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Managing People
• Includes staff in planning, decision-making, facilitating, and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.

Quality Management

• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Organization Business Acumen
• Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Cost Consciousness
• Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources. Diversity
• Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce. Ethics
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values. Organizational Support
• Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity. Strategic Thinking
• Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; identifies external threats and opportunities; adapts strategy to changing conditions. Self-management Judgment
• Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions. Motivation
• Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence. Planning/Organizing
• Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Quality
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Quantity
• Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Safety And Security
• Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Adaptability
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality
• Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability
• Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Initiative
• Volunteers readily; undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed. Innovation
• Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and idea

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of: Microsoft Suite, CRM Software, Point of Service Systems; Internet Software.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk, stoop, kneel, crouch, or crawl.

Physical Requirements:

Work is performed while standing, sitting, and/or walking. Requires the ability to communicate effectively using speech, vision, and hearing. Requires bending, squatting, crawling, climbing, and reaching. Requires the ability to lift, carry, push, or pull medium weights, up to 100 pounds. Requires activities involving being around moving machinery, exposer to marked changes in temperature and humidity, and exposure to dust, fumes, and gases.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Essential Functions/Physical Requirements:

This position requires standing and walking for extended periods, lifting and moving packages, stocking and straightening merchandise in the warehouse, typing data into a computer system terminal, and participating in inventory counts

Equipment Used:

Computer, Pallet Jacks, Lift Hand Trucks, Step Ladder, Fork Lifts, and Hand Tools Check marks indicate the extent to which the employee performs the following: Lifting / Carrying N R O F Activity

N R O F 10

lbs. or less x Sit x Up to 20 lbs. x Stand x Up to 70 lbs x Walk x 100 lbs or more x Bend x Pushing/Pulling Squat x 10 lbs or less x Kneel x Up to 20 lbs x Twist/Turn x Up to 70 lbs x Climb x 100 lbs or more x Reach Over Shoulder x Drive

• Auto trans x Type/Keyboard x Drive
• Standard x (N = Never; R = Rarely, 1-15%; O = Occasionally, 16-45%; F = Frequently 46-100%)