Routing Specialist

Routing Specialist 3.2 3.2 out of 5 stars Hallowell, ME 04347 Full-time Dead River Company 155 reviews Full-time Join Our Team - Find Your Future!

Position Summary:

Reporting to the Delivery Center Manager, the Routing Specialist plans, schedules, and coordinates the timely, safe and efficient daily delivery of petroleum products. Utilizing a computerized dispatching system, maps and builds daily delivery routes to assure a high level of customer satisfaction, and an efficient, profitable operation. This is done in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges and Co-worker Guarantees and Pledges.

Essential Functions:

Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull. Builds efficient routes by mapping and sequencing deliveries. Reviews customer account information to ensure it is correct. Assigns drivers and trucks (determine the number of trucks required based on forecast volume). Provides manifest(s) to satellite offices. Analyses burning pattern changes for accounts and switches delivery schedule based on seasonality. Reviews delivery dispatch logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting accuracy. Reviews K-Factor exception reporting, run-out warning report, and next day deliveries and takes appropriate action. Addresses after-hours service requests. Prepares initial ticket assignment for the next day.

Communicates with Dispatcher regarding:

Daily and weekly forecast plan Assessment of delivery defects (run-outs, near misses, small drops, zero fills) Reviews and seeks to improve key metrics (throughput, delivery defects, safety) Helps attain annual market performance goals. Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as $6 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term disability 401(k) plan with company match Paid time off and 10 paid holidays Tuition Reimbursement for employees and Scholarships and grant for employee's children Discounts on our products and services Work uniform and, boot and prescriptions safety glasses allowance Paid Training at our State-of-the-art institute Opportunity for growth!

Other Attributes Required:

Planning and scheduling skills Analytical skills Technology/computer skills A commitment to exceptional customer relations Ability to meet deadlines Ability to remain focused on detailed work in the midst of a busy, sometimes noisy, office environment

Education:

A high school diploma or equivalent is required.

Experience:

Two years of experience in a dispatch environment with computerized dispatch technology is preferred.

Equipment/Software Used:

Computer keyboard, mouse, RAVEN computerized delivery/dispatch system, ADDS E3 system, telephone