RV Service Writer/Warranty

RV experience is a major plus. Successful candidate will possess great organizational skills, be a great self-starter, have a mechanical aptitude, be able to work with computers. This offer is for a fulltime position and will be required to work half days on rotating Saturdays. This job will require great personal and communications skills in dealing with our customers and fellow employees. Camper/camping experience and knowledge will be a major plus. Generate and document work orders Help determine customers desired service needs and communitcate it well with service technicians Photograph warranty issues and upload them to the warranty claims using the computer and internet Schedule appointments, vehicle drop offs and pick up Verify warranty and service contract coverage Work closely with technicians to be sure the work is documented and recorded in a timely fashion Applies for payment after authorization and repairs are completed Follows up on collecting payments Other jobs and duties that are assigned by the dealership management team

Will Train Job Requirements:

Must have great organizational skills and follow up techniques. RV Industry experience is a major plus. Basic RV technical knowledge is an asset. Great telephone skills. Customer service skills are essential. Be very comfortable in working with numbers, employee time and book keeping. Great problem solving skills and computer skills

Additional Compensation:

Store Discounts Benefits:

Paid time off

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Shift:

Day shift

Work Days:

Monday to Friday Rotating weekends

Work Location:

In person