Safety Supervisor

Job Summary:

The Safety Supervisor is responsible for ensuring operational excellence, safety compliance, and consistent performance across ramp and customer service teams. This role plays a critical part in monitoring daily operations, enforcing safety standards, coaching team members, and supporting continuous improvement in service delivery and compliance with all airport, airline, and regulatory requirements.

QUALIFICATIONS

A.

EDUCATION AND EXPERIENCE

1+ year of experience in airport ramp or customer service operations required. Prior leadership, safety, or training experience strongly preferred. Strong knowledge of airport safety procedures and airline service standards. Excellent communication, observation, and problem-solving skills. Ability to lead by example in a fast-paced and physically demanding environment. Must be able to obtain all required airport and airline clearances.

PREFERRED EXPEREIENCE

Hands-on leadership with a team-first mindset Ability to multitask, adapt, and lead in a fast-paced environment Proficient in MS Office and operational reporting tools.

B. PERSONAL AND PHYSICAL REQUIREMENTS

Ability to communicate clearly and concisely in English in both verbal and written communication. Ability to work from verbal and written instructions. Treat all information as confidential. Must be able to lift, stoop, squat, push stand and/or bend throughout shift. Must pass pre-employment and random drug tests. Must pass pre-employment background check. Must be able to verbally direct in English. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Must have clear driving record.

C. PERFORMANCE RESPONSIBILITIES

Must be able to perform all duties of subordinate employees when necessary. Must be familiar with all pertinent regulations. Company/Client/Government Agencies). Monitor employee activity and makes adjustments as needed Make sure employee follow all regulations/procedures Deals courteously and tactfully with fellow employees Communicate effectively with fellow employees and client representatives Make recommendations to General Manager and/or Ops Manager regarding personnel performance Report inquiries and other major incidents to General Manger/Ops Manager or Account Respond to inquiries from client, staff, and passengers in a courteous manner Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs Do all the reports accurately and in a timely manner. Must be familiar with all FAA/Airline/Company/Airport regulations Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs Project a positive image and respond to inquiries from clients, staff and public in a courteous manner Adhere to company policies and procedures and participate in achievement of company objectives Complete a full audit of each team member in Blue Kango monthly Act as Supervisor in case of absence Mentor to all ramp team Perform other duties as requested.