Sales Associate

Westlake ACE Hardware is one of the largest retailers of home hardware in the U.S., and we have immediate openings for Full and Part time Associates with open availability. Will train motivated applicants! Westlake Hardware operates over 150 stores in twelve states, and is the largest member of the Ace Hardware Corporation buying cooperative. Westlake stands out as the best neighborhood hardware store! Westlake is an Equal Opportunity Employer.

General Job Summary Customer Service:

Provide a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Sales Associates have the responsibility to: Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Customer Service, Sales Floor Appearance and Upkeep, Other duties as assigned

Experience :

Retail or Customer Service experience preferred.

Other Essential Requirements Winning, Excellence, Love, Integrity, Gratitude, Humility, Teamwork Minimum Skills, Requirements and Qualification:

Standing, walking, lifting (up to 25lbs) and climbing

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid time off

Experience:

Retail sales: 1 year (Required) Customer service: 1 year (Required)

Cashiering:

1 year (Required)

Work Location:

In person