Sales Support

We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date.

Responsibilities:

• Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle.
• Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities.
• Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track.
• Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise.
• Track container and shipment reports, maintaining current information and escalating concerns when needed.
• Provide day-to-day administrative and operational support for the broader team as additional needs come up.