Account Executive - Japanese bilingual

Account Executive - Japanese bilingual

PASONA N A, INC. - 3.9

Santa Clara, CA Job Details Full-time $83,000 - $90,300 a year 11 hours ago Benefits On-the-job training Qualifications Sales demand planning Managing customer accounts Microsoft Excel Project change management Writing skills Sales order data entry Japanese Project management in manufacturing Change management Demand forecasting analysis Driver's License Quality assurance Bachelor's degree Driving Managing projects Logistics order management Productivity software Video conferences (communication methods) Operations demand planning

Full Job Description Job Title:

Account Executive Location:

Santa Clara, CA Wage Classification:

Exempt Office Hour:

8:30~17:00

Supervises:

No Remote Work Capable:

Yes, Hybrid (Tue and Wed working in the office)

Required Language:

Japanese and English Salary:

$83,000 - $90,300

Academic Skills/Knowledge/Experience:

Education & Basic Requirements Bachelor's degree from an accredited four-year college or university. Ability to quickly acquire and apply technical knowledge related to semiconductor manufacturing processes and ceramic material properties. Capacity to understand quality assurance standards and change management protocols. Professional Experience 2+ years of increasingly responsible sales or account management experience, preferably in the SPE (Semiconductor Production Equipment) or related technology markets. Proven experience in managing customer projects with high accountability, ensuring all requirements and deadlines are strictly met. Experience in sales operations via customer-specific platforms, including EDI systems, order entry, and demand forecasting. Languages & Software Skills Proficiently communicate in writing and verbally using both English and Japanese languages. Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and other business software. Ability to work independently with self-motivation, while collaborating effectively as part of a global team. Valid driver's license and an acceptable driving record.

Physical Requirements:

Frequent domestic and international travel is required to visit customers and manufacturing sites. Occasional weekend work and availability outside of standard business hours may be required to coordinate with global teams. Frequent sitting and extensive use of a computer, monitor, and keyboard for data management and video conferencing. Ability to lift and move up to 25 pounds, such as product samples, trade show materials, or business equipment. Must be able to drive a motor vehicle for extended periods to visit customer locations.

Essential Duties:

Account Management & Operations Achieve assigned sales targets for company products through proactive account management and lead price negotiations to ensure competitive positioning and profit margins. Take full ownership of customer projects and end-to-end sales operations, including EDI, order entry, and demand forecasting, ensuring all requirements and deadlines are met with high accountability. Act as the primary liaison between customers and global sites to coordinate quality and change management processes (DMR/SNF), ensuring seamless communication and issue resolution. Identify future product applications and technical requirements while monitoring competitive market information to support internal business strategies and professional customer presentations. Apply strong problem-solving skills to complex business challenges with a proactive desire to develop leadership capabilities and transition into a future management or supervisory role. Business Development & Strategy Identify future customer product applications and technical requirements, actively communicating findings to the SPE team and company personnel. Monitor and communicate competitive market information obtained from customers or industry sources to the appropriate internal teams. Prepare and deliver professional presentations to customers to promote company products and services. Compliance & Other Duties Adhere to all company policies and procedures, including IATF, ISO, J-Sox, and safety-related protocols. Comply with all applicable Antitrust and Competition Laws, ensuring all business activities are conducted fairly and ethically. Maintain strict confidentiality of proprietary information and adhere to Non-Disclosure Agreements (NDA) regarding both company and customer data. Perform miscellaneous tasks and special projects assigned by the Manager or senior leadership.

Supervisory Controls:

Reports to: Manager or above.

Nature of Supervision:

Work is performed with considerable independence under general supervision. The Manager provides initial directions on sales targets and strategic objectives, while the employee is expected to manage day-to-end account operations and project deadlines autonomously.

Review of Work:

Performance is evaluated based on the achievement of assigned sales targets, the accuracy of order management, and the effectiveness of coordination between customers and company (Japan).

Technical Support:

On-the-job training focuses on ceramic material properties and semiconductor manufacturing applications. Technical guidance and support from the SPE team and company engineering personnel in Japan. Training in internal and customer-specific systems.