Inside Sales & Customer Service Executive - International Freight Forwarding

The Opportunity:

Looking to level up? Join Dimerco and unleash your potential! We're looking for responsible, self-motivated people who want to build a career in the dynamic and fast-growing field of global shipping and logistics. We provide a learning environment and a pathway to career success for the right individuals. We believe it is our great mission to open doors for talented people and equip them with the skills to realize their career dreams.

About Dimerco:

Dimerco Express Group integrates air and ocean freight, trade compliance, and contract logistics services to make global supply chains more effective and efficient. The majority of Dimerco's global logistics projects connect Asia's logistics and manufacturing hubs with each other, as well as with North America and Europe. Dimerco started as an air freight forwarder in Taiwan in 1971 and now serves customers through 150+ Dimerco offices, 80 contract logistics operations, and over 200 strategic partner agents throughout China, India, Asia Pacific, North America, and Europe.

Position Title:

Inside Sales & Customer Service Executive Location:

Wood Dale, IL Work Schedule:

Monday - Friday , 9:00AM-5:30

PM Qualifications:

Strong communication skills with the ability to engage clients effectively. Familiarity with technology sales concepts is a plus. Experience using Salesforce or similar CRM tools is preferred. Demonstrated ability to work independently as well as part of a team.

Responsibilities:

Handle internal & external quote enquires from Customers/Oversea Offices/Agents Coordinate shipment arrangements, generate shipment report, & troubleshoot solutions case-by-case for customer by working together and communicating with operations, overseas offices, & sales department Generate business leads internally and secure new business and grow customer base, develop and maintain strong relationships with current and prospective clients. Prepare & promote effective market promotions and presentations for Dimerco Station. Responsible for developing mutual accounts with overseas team, setup target goals and pursuit for achievement. Facilitate effective communication and coordination between departments and stations to enhance operations and streamline billing processes. Utilize the company's systems and mobile applications throughout the marketing, sales, and customer service cycles. Manage customer risk assessments, oversee credit applications, and handle accounts receivable collections in accordance with company regulations and policies. Execute on any job & assignments deemed necessary by Management Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Dimerco's official webpage: https://dimerco.com/

Job Type:

Full-time Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person