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Employee Benefits Strategic Account Executive
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Hub International Limited
Raleigh, NC (In Person)
Full-Time
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Job Description
Employee Benefits Strategic Account Executive
SUMMARY:
An Employee Benefits Strategic Account Executive (SAE) interfaces with a group of clients (a book of business) to strategize and propose viable solutions to manage the menu of benefit options that the client offers to its employees. SAEs partner with clients and assist them with 1) emerging trends in employee benefits, 2) their annual renewal process, and 3) other possible options that would enhance or meet the goals of the client; the end product of this partnership is intended to add value to the client, enabling the client to be competitive in their own industry. SAEs quickly assess the nature of any given problem, understand thoroughly the expectations of the client and consistently meet or exceed those expectations. SAEs must contribute to and flourish in a team environment, and engage in regular professional development and continued education.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Partner with each client in the book of business.
The partnership is demonstrated through:
- Attend regular and pre-planned meetings with the client;
- Understands key business issues facing the client, and brings viable solutions to the client to address those needs;
- Acts intentionally to retain clients and succeeds;
- Masterfully collects, organizes, and reviews relationship information.
- Understand thoroughly (and stays knowledgeable of) employee benefits, including plan designs, available riders, legislation, and emerging trends. Shares this knowledge with others at HUB.
- Strategically plan and executes plan renewals, staying in regular communication with the clients while also updating them on various emerging trends and solutions for their business needs.
- Proactively manages the process being followed by the service team and immediately addresses and solves problems generated through the renewal process.
- Provides value to our clients through timely and regular presentations of additional options for their benefits package; generates new opportunities and encourages client to be innovative; alerts client to potential issues (legislative and coverage information); serves client as an educator or special speaker on benefit topics to assist employee's being effective as possible.
- Communicates thoroughly and clearly with all team members concerning client issues, renewals, and proactive work.
- Attends training opportunities, reads and shares industry knowledge, regularly participates in coursework to either earn or maintain professional designations.
- Assesses the nature of a problem quickly, understands thoroughly the expectations of the client, and consistently meets those expectations through viable solutions.
- Perform other duties as assigned
REQUIREMENTS
- 5+ years of experience in employee benefits including a strong knowledge of employee benefit plans, ancillary coverages, and current legislation
- Excellent communication and presentation skills (listens, speaks, and writes well); able to interact effectively with people of various responsibility and authority (employees, key contacts, executives, etc.).
- Highly organized.
- Able to manage a multitude of details (including paperwork); stays proactive while managing these issues.
- Possess a natural inclination to reach out, build relationships, and uncover issues before the client calls HUB.
- Very comfortable with typical business technology including voice mail, e-mail, word processing, spreadsheets, and presentation software.
- Strong in problem-solving and negotiation skill sets
- Ability to travel to all Carolinas office locations and client sites as needed
- Valid Life/Health Insurance Producer License preferred
- Excellent written and verbal communication skills:
- Be a dynamic presenter of HUB's analytic services to current and prospective clients
- Be a confident and articulate advocate of HUB's clients in negotiating and disputing rate actions with carrier underwriters
- Be able to clearly explain to C-suite staff that may be limited in knowledge regarding the formulas and process by which renewals, reporting, and IBNR are generated
EDUCATION/LICENSING REQUIREMENTS
- Bachelor's degree from an accredited university preferred; High School Diploma required
- Travel negligible. Must be willing to travel within the Carolinas.
- LA&H License preferred. Must have or be willing to obtain a NC/SC Life and Health Insurance License within 60 days of employment.
- Professional designations (RHU, REBC, CEBS) preferred