Account Coordinator - 3D Printed Furniture

About Model No. (https://www.model-no.com/) Model No. (an IC3D, Inc. brand) designs and manufactures 3D-printed modular furniture for commercial interiors. Our flagship Onda banquette system is specified by architecture and design firms across hospitality, workplace, and education projects. We're a small Columbus-based team heading into NeoCon 2026 with real momentum, and we're looking for an Account Coordinator to grow with us. The Role You'll support our Account Executive and CEO by running the execution layer of our sales pipeline — from the moment an RFQ lands to the day the project ships. You'll be the steady hand that makes sure specs are right, quotes go out fast, fabrication partners are aligned, and nothing falls through the cracks. This is a grow-with-us role. You'll start part-time with clear ownership of your scope, and as the business scales, the role converts to a full-time salaried position with room to grow. There is potential to start full-time depending on your skills and experience. This is not a sales role. Our Account Executive owns customer relationships and our CEO owns top-of-funnel and strategic partnerships. Your job is to run the work — the coordination, the quoting, the specs, the follow-through. What You'll Do

• Triage incoming RFQs within 4 hours — qualify the ask, gather specs, set expectations
• Build quotes and proposals using our internal templates and tools
• Coordinate with external fabrication partners on custom configurations, lead times, and tolerances
• Maintain HubSpot pipeline hygiene — every deal has a stage, next step, and close date
• Run weekly pipeline reviews with the Account Executive and CEO
• Follow up on open quotes so nothing goes stale past 7 days
• Coordinate samples, tearsheets, and CAD deliverables to A&D clients
• Own post-award project execution through shipping and installation handoff

What You Bring Required:

• 2-5 years in account coordination, project coordination, commercial furniture, interiors, construction management, or a related field
• Strong organization and follow-through — this role is 80% keeping track of details
• Clean written communication — your emails and proposals go directly to architects and designers
• Comfortable reading architectural drawings and floor plans
• Fluency (or fast learner) with HubSpot (CRM platform)
• Central Ohio based so you can spend time at our facility as you ramp

Bonus Points:

• Background at a commercial furniture dealer, commercial GC, interior design firm, or contract furniture manufacturer
• Degree or certificate in interior design, construction management, industrial design, or project management — helpful but absolutely not required
• Basic CAD or Revit literacy
• Genuine interest in design, furniture, or manufacturing — not just looking for "a job" Who This Is For This role is ideal if you are:
• An account or project coordinator at a dealer or interiors firm looking for a bigger role and more ownership than you'd get at a larger organization
• A recent grad with 1-2 strong internships who wants to join a growing company and grow with it
• Someone working at a commercial GC, dealer, or interiors firm who's ready to own more and wants a path to a full-time seat
• Passionate about design, furniture, or manufacturing and excited about being part of something new What We Offer
• $18-$26/hour to start, depending on experience
• Flexible part-time schedule (15-20 hrs/week) with a clear path to a full-time salaried role ($45K-$55K). Potential to start full-time immediately.
• Hybrid — mostly remote with occasional time at our Columbus facility
• Direct mentorship from the Account Executive and CEO
• Front-row seat at a category-defining brand heading into NeoCon 2026
• Real career upside as the business scales How to Apply Send a short note about your background, what drew you to this role, and what you're hoping to grow into.

Resume or LinkedIn profile is fine — no formal cover letter needed.

Pay:

$18.00 - $30.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Hilliard, OH 43026