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Account Representative
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Joseph T. Ryerson & Son, Inc
Mobile, AL (In Person)
Full-Time
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Job Description
Account Representative Joseph T. Ryerson & Son, Inc United States, Alabama, Mobile May 27, 2026 Summary Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. This is a fully-onsite position. Candidates must be able to work Monday through Friday at one of the following locations: Birmingham, Alabama; Mobile, Alabama; Jacksonville, Florida; Orleans, Louisana; or Norcross, Georgia. Roles and Responsibilities Processes customer orders, makes sales calls, and works to establish relationships with customers
Continues to build territory/account approach and monitor resources
Works with different departments to execute account development plans
Prioritizes concurrent customers' demands and provides satisfactory service to all
Balances concurrent requests for assistance from internal and external customers for customer service issues
Tasks must be completed with speed and accuracy
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice Requirements Bachelor's degree preferred
Proven experience in industrial or manufacturing sales; metal fabrication experience preferred
Strong understanding of fabrication process such as welding, cutting, forming, machining, and assembly
Ability to read and interpret technical drawings and blueprints
Excellent communication, negotiation, and presentation skills
Proficiency with CRM systems and Microsoft Office Suite
Valid driver's license and willingness to travel to client sites We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.