Client Relationship Manager

About Us We are a nationwide real estate investment group with over 13 years of experience and an A+ rating with the Better Business Bureau. We help homeowners sell their properties quickly and stress-free, and we've built a reputation on doing exactly what we say we'll do. As we continue to scale, we're looking for a Transaction Manager to be the backbone of our closing process and the trusted point of contact for every client we put under contract. This is an in-office role at our North Scottsdale office, working directly with our leadership team in a fast-paced, high-accountability environment. Our acquisitions, dispositions, and transaction coordination teams all work remotely, so you'll be a key in-house connection point who keeps every deal organized, aligned, and on track. The Role Once a property goes under contract, it's yours. You are the person who takes every new client by the hand and guides them from signed contract all the way to a smooth, on-time closing. You'll be their main point of contact, their problem-solver, and the calm, confident voice that keeps them moving forward when deals get complicated. At the same time, you'll lead our two remote transaction coordinators who manage the behind-the-scenes work with title and escrow companies. Your job is to make sure nothing slips: every document is in, every deadline is tracked, every roadblock is cleared, and every deal closes on time, every time. This role is equal parts client success and operational command. You keep clients happy and committed, and you keep the machine running. What You'll Do Own the client relationship from contract to close, building trust fast and becoming the dependable point of contact every client relies on Communicate proactively with clients on a daily and weekly basis (cadence depending on the deal), keeping them informed, reassured, and moving forward Set clear expectations and hold clients accountable to the steps required to close, doing it firmly and professionally without ever dropping the relationship Manage and direct two remote transaction coordinators, ensuring they stay on top of title companies, escrow, and all closing documentation Track every deadline, contingency, and deliverable across multiple simultaneous transactions so nothing falls through the cracks Proactively identify and clear roadblocks before they threaten the closing date Coordinate with title and escrow companies to confirm everything is lined up, organized, and ready for a clean close Maintain accurate, up-to-date records of every transaction in our systems Drive our closing timeline relentlessly so we close on time, every time Who We're Looking For Exceptionally organized. You manage multiple moving deals at once without losing track of a single detail. A confident, direct communicator. You're well-spoken, clear, and comfortable having firm conversations. You are not a pushover. You get people to do what needs to be done while keeping them on your side. A natural relationship-builder. Clients trust you quickly and feel taken care of. A problem-solver who stays calm under pressure and deadlines. A leader who can manage a remote team and hold them to a high standard. Someone who takes ownership and doesn't need to be chased. Qualifications Experience in transaction coordination, escrow, title, real estate operations, client success, or account management (real estate experience strongly preferred) Proven ability to manage multiple deadlines and competing priorities at once Comfortable with CRMs and transaction-management tools Experience managing or leading a team is a plus Real estate license is NOT required Compensation & Schedule $50,000 to $70,000 per year (base plus commission) Full-time, in-office at our North Scottsdale, Arizona location We're seeking local candidates who live within a comfortable commuting distance of the office. This is a daily in-person role, and we want you energized and present, not worn down by a long commute. Why Join Us You'll be a key player on a proven, growing team where your organization and communication skills directly drive results. This is a high-impact, high-visibility role with real ownership and room to grow as we scale. If you're the kind of person who thrives on keeping things organized, building genuine client relationships, and making sure the job gets done right and on time, we want to hear from you. Apply today.

Pay:

$50,000.00 - $70,000.00 per year

Benefits:

Paid time off Ability to

Commute:

Scottsdale, AZ 85254 (Required)

Work Location:

In person