Import Logistics & Account Management

We are a specialty packaged food company with distribution into the retail and foodservice sector across the USA and Canada. After 30 years in business, we continue to add talented individuals to our team. We are looking to hire responsible, reliable and hardworking individuals with experience in import logistics, freight management, order processing, vendor and customer management. The ideal candidate has experience in key functional areas including Order Processing, Transportation Logistics, and Account Management. Responsibilities Order Fulfillment and Processing Receive, review, and process B2B purchase orders accurately and coordinate with third-party logistics providers (3PLs) and freight carriers for shipment of orders Coordinate with sales & warehouse teams to fulfill orders on time. Process orders to distributors, wholesalers and direct-to-consumer. Account Management Act as a point of contact for B2B clients regarding order status, lead times, and delivery schedules. Resolve order-related issues such as delays, product shortages, or damaged shipments. Import Logistics Coordinate and manage inbound ocean freight shipments from overseas manufacturers, including import documentation and customs clearance Liaise with freight forwarders, customs brokers, and shipping carriers to negotiate rates, resolve issues, and ensure service standards are met Verify incoming shipments against purchase orders and packing lists to ensure accuracy and completeness Required Skillset Bachelor's degree Minimum 3 years of experience in logistics, order processing, inventory management, or supply chain operations Knowledge of shipping regulations, freight forwarding, and customs procedures Proficiency with Quickbooks, Microsoft Office Effective written and verbal communication skills Strong organizational skills and keen attention to detail. Ability to multitask and prioritize in a fast-paced environment. Preferred Skillset Experience with retail distribution channels and requirements Familiarity with Amazon Fulfillment and other e-commerce logistics platforms

Job Type:

Full-time Pay:

$26.00 - $32.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan

Work Location:

In person