B2B Account Management / Inside Sales

B2B Account Management / Inside Sales Gigacloud Technology USA Inc. El Monte, CA Job Details Full-time $60,000

• $70,304 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Microsoft Word Revenue growth Deal closing Managing customer accounts Microsoft Excel Customer relationship building Client onboarding Identifying new business opportunities Mid-level E-commerce Cross-selling Analysis skills Bachelor's degree B2B Furniture sales Account management Consultative selling Closing sales Customer complaint resolution Full Job Description B2B Account Management/Inside Sales Professional•Join the Fast-Growing Team at GigaCloud Technology!

(City of El Monte, California

• Full-Time) Are you passionate about sales and have a knack for building lasting client relationships?

GigaCloud Technology (

NASDAQ:

GCT), a global organization with over 1600 employees around the world and $1.5 billion in annual revenue. We operate a fast-growing B2B marketplace specializing in large-parcel cloud fulfillment and dropshipping solutions. Headquartered in the City of El Monte, we are seeking a self-driven B2B Account Management / Inside Sales Professional to join our dynamic team. This role offers the opportunity to thrive in a fast-paced, innovative environment with significant growth potential.

Key Responsibilities Account Management & Relationship Building:

Manage and grow a portfolio of assigned customer accounts by serving as a trusted, customer-facing partner and primary point of contact.

Inside Sales & Revenue Growth:

Drive revenue through upselling, cross-selling, and suggestive selling of products and services within existing accounts, while identifying opportunities to grow customer's business using the Marketplace.

Customer Engagement & Follow-Up:

Conduct outbound outreach, follow-ups, and ongoing check-ins to maintain strong customer relationships and close sales opportunities.

Product & Solution Selling:

Introduce and recommend relevant products, features, and solutions from our platform based on customer needs and buying behavior.

Customer Onboarding & Training:

Support new and existing customers with onboarding, platform training, and ongoing education to maximize adoption and long-term value.

Customer Advocacy & Issue Resolution:

Act as the liaison between customers and internal operations teams to resolve issues, answer inquiries, and ensure a high level of customer satisfaction. Preferred Experience Account Management /

Inside Sales:

Experience managing customer accounts, driving repeat business, and selling in a customer-facing or inside sales environment.

Furniture Industry Expertise:

Prior experience in furniture retail or sales is a strong plus! E-Commerce & B2

B Sales:

Knowledge of B2B platforms and e-commerce sales processes.

Customer Service & Sales:

Proven experience in client-facing roles involving customer service and sales. Preferred Skills Strong consultative selling, upselling, and negotiation skills with a proven ability to grow accounts and close opportunities. Exceptional customer service and problem-solving abilities. A self-starter mindset with excellent verbal, written, and analytical skills. Ability to work independently with minimal supervision. Proficiency in MS Excel and Word. Preferred Education Bachelor's degree preferred or equivalent relevant experience. Compensation & Benefits Competitive Base Salary (commensurate with experience) + generous commission structure. Comprehensive health benefits, including vision, dental, medical, life insurance, and long-term disability. 401K retirement plan. Paid holidays, sick days, and vacation time.