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Customer Account Representative

Job

Sales Wireless San Diego

La Mesa, CA (In Person)

$58,750 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

JPoles Wireless, a sales and development firm, is seeking a Customer Account Representative to represent Verizon and the bold finish of a bill that does not induce a cardiac arrest. As our Customer Account Representative, you'll navigate Verizon's wireless services to present them to our San Diego customers, like a fine wine that pairs perfectly with their Instagram addiction. As a Customer Account Representative, you'll introduce our customers to Verizon's unlimited plans, because data caps are about as useful as a screen door on a submarine. In person, the Customer Account Representative oversees our customers' current accounts, identifies where they're being robbed, and offers a solution that doesn't require a second mortgage. Core Functions of the Customer Account Representative Manage customer accounts while driving sales by recommending Verizon Wireless plans, smartphones, and mobile solutions that fit individual needs. Increase sales opportunities by conducting personalized account reviews to identify upgrades, plan enhancements, and additional service options. Build long-term account relationships that strengthen customer loyalty and support future sales growth. Coordinate sales enrollments, account updates, and device activations with accuracy and efficiency. Resolve account concerns in a way that reinforces trust and encourages continued sales engagement with Verizon Wireless services. Support team sales goals by expanding existing accounts, improving retention, and generating sales opportunities. Preferred Skills for the Customer Account Representative Detail-oriented and organized to manage multiple accounts effectively. Shows resilience in facing objections to keep sales conversations productive. Professional and trustworthy presence in all customer interactions. Ability to explain information clearly and simply to customers.
Pay:
$52,500.00 - $65,000.00 per year
Work Location:
In person