Account Manager

Account Manager Newhall, CA Job Details Full-time $40,000 - $65,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Live chat Interpersonal skills Phone communication Filing High school diploma or GED Task prioritization Typing CRM system proficiency Client interaction via phone calls

Full Job Description Who We Need:

Enthusiastic, high energy people who have a strong desire to help customers with their experience Effectively manage large amounts of incoming calls and e-mails Distributing sales leads Managing the live chat on our website Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers and get them the necessary information Requirements Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Quick typer on a keyboard High school degree Benefits 401(k)

Medical, Dental & Vision Insurance Package Disability & Life Insurance Package Paid Vacation & Holidays Job Type:

Full-time Pay:

$40,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person