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Account Manager/Order Specialist

Job

AppleOne

Santa Monica, CA (In Person)

$70,000 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/19/2026

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Job Description

This is a great opportunity with a wonderful company. This position is full time, onsite and direct hire paying up to $70K.
Duties include:
  • Handle incoming customer communication via calls, and emails.
  • Process incoming orders from customer via calls, emails, and web portal. Process Credit Card customers' payments.
  • Order returns processing including issuance of credits and freight claims.
  • Work with collections to determine if an account should be filled based on their payment history.
  • Update internal costs of products
  • End of Month Reports for Accounts Payable and Product Management.
  • Order processing and credit memo issuing
  • Communicate with the customers and Sales Representatives of backorders longer than 48 hrs.
Company operates on via Sage 100ERP and True Commerce/EDI. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.