Support Account Representative

Job Overview We are seeking an quality oriented individual to join our team. The ideal candidate will have a strong background in communication and administrative skills, with a focus on detailed task management. This position offers an opportunity to work in a fast-paced environment and contribute to the growth of the business. Responsibilities Support accounts with a variety of tasks Effectively process orders by communicating with in-house teams Perform data entry tasks accurately and in a timely manner Quality control of master files prior to delivery Assist in delivery of digital materials Provide customer assistance via email and phone Adapt to seasonal workflow changes Qualifications Strong verbal and written communication skills Self-motivated to complete tasks in a timely and efficient manner Driven to provide exceptional customer service and prompt follow-up 2+ years' experience in a similar or related industry High level of concentration and exceptional attention to detail Strong organizational skills and ability to multi-task Proven ability to verbally engage with customers in a friendly, professional manner Proficient in Microsoft Office Ability to work independently and to effectively prioritize daily tasks

Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person