Sales Account Manager

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth - now looking for our next star - a passionate Sales Account Manager within our Sales capability. This position reports to Director of Sales and will work in Elkhart, IN. About the position As a Sales Account Manager in the Sales team, you will take ownership of key OEM accounts and provide strategic support to our Aftermarket customer base. In this role, you'll build strong customer relationships, identify growth opportunities, and ensure exceptional service delivery across both channels. Your main responsibilities Manage and grow a diverse portfolio of accounts, ensuring long-term customer satisfaction, retention, and revenue expansion. Build and maintain strong, trust-based relationships with OEM and Aftermarket customers through consistent communication and proactive support. Identify and pursue new business opportunities by leveraging existing customer networks and developing new strategic connections. Address customer challenges with urgency and professionalism, delivering effective solutions that strengthen partnerships and support business goals. Provide regular, data-driven reporting on account status, sales performance, and key transactions to internal stakeholders. Track and analyze sales metrics, including quarterly performance and annual forecasts, to guide strategic decision making and drive continuous improvement. What do we offer? You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact A suitable background would be a solid experience within sales and customer service - as well as the following qualifications and experiences: 5+ years of experience in Operations, Customer Service, or Sales Strong understanding of RV customers, products, and market dynamics Well‑developed verbal and written communication skills Effective presentation abilities Strong planning, organizational, and time‑management skills Proven ability to work cross‑departmentally and collaborate with diverse teams Willing and able to travel occasionally (10-15%) To be successful in this role, we believe that you possess the following skills, competencies & characteristics: Customer‑focused mindset with a strong ability to build rapport Proactive problem‑solver who responds quickly and professionally Adaptable and resourceful in fast‑paced environments Highly organized with a structured approach to follow‑through Self‑motivated and driven to achieve goals Strong relationship‑builder with both internal and external stakeholders Dometic's Core Values To thrive and succeed in this role, you understand the importance of our core values - Together We build our future, We play to win, We embrace change, and We walk the talk; these values reflect the heart and soul of Dometic, and they define what it takes to work here and how we do things. Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work! Are you our next star? Then we would love to see your application. Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us! Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.