Senior Patient Account Specialist Medical Collections

Senior Patient Account Specialist

• Medical Collections 1600 Foster St, Lake Charles, LA 70601 $18
• $22 an hour
• Contract $18
• $22 an hour

•

Contract Role:

Senior Patient Account Specialist Address:

1600 Foster Street, Lake Charles, LA 70601

Shift:

8:00 AM

• 5:00

PM Pay Range:

$18

• $22/hr

Guaranteed Hours:

40 hours/week

Contract Duration:

12

Weeks Job Summary:

We are seeking an experienced Patient Account Specialist Senior to support medical collections operations for TLRA collection units. This onsite role requires a strong background in healthcare collections, insurance follow-up, and account resolution. The ideal candidate will have experience working with insurance payers, denied claims, appeals, and reimbursement processes.

Responsibilities:

Collect outstanding balances from commercial insurance, government payers, and third-party insurance companies. Review and resolve denied, rejected, or underpaid claims to ensure proper reimbursement. Perform insurance follow-up and account resolution activities. Maintain knowledge of payer claim processing procedures, appeals, provider contracts, and payment methodologies. Interpret explanation of benefits (EOBs), billing requirements, and standard medical claim forms. Utilize online payer portals and healthcare reimbursement resources. Identify trends, issues, and barriers affecting account resolution and communicate findings. Communicate professionally with patients, clients, vendors, insurance companies, and external partners. Ensure all collection activities follow healthcare compliance guidelines and client expectations. Support active accounts receivable (AR) and bad debt (BD) inventory workflows.

Required Qualifications:

Minimum 2 years of medical collections / patient account experience required. Experience with insurance collections, claims follow-up, and reimbursement processes. Knowledge of healthcare billing, payer guidelines, and insurance procedures. Strong problem-solving and account resolution skills. Excellent verbal and written communication skills. Ability to work onsite Monday-Friday. #Tech1

Pay:

$18.00

• $22.

00 per hour Application Question(s): Do you have experience collecting balances from insurance companies, commercial payers, government payers, or third-party payers? Describe your experience with insurance claim follow-up, denied claims, and appeals processes. Are you familiar with reviewing Explanation of Benefits (EOBs), claim details, and payment discrepancies to resolve outstanding balances? How much experience do you have handling healthcare accounts receivable (AR) or bad debt (BD) inventory? Email ID & Contact No.

Experience:

Medical collections / patient account: 2 years (Required)

Work Location:

In person