Senior Specialist, Account Management

Job Listing ID:

4495239

Job Title:

Senior Specialist, Account Management Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/20/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

At Cardinal Health, we're developing innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. What Account Management contributes to

Cardinal Health:

Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

Responsibilities:

Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives Track, measure, and report key performance indicators monthly Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance Build and maintain long-term trusted relationships with customer to support retention and growth of the account

Qualifications:

Bachelor's degree in related field, or equivalent work experience, preferred 2-4 years of professional experience; direct customer-facing experience, preferred Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred Demonstrated ability to work in a fast-paced, collaborative environment, preferred Highly motivated and able to work effectively within a team, preferred Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred Ability and willingness to travel occasionally, as business needs require is preferred What is expected of you and others at this level: Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks Works on projects of moderate scope and complexity Identifies possible solutions to a variety of technical problems and takes actions to resolve Applies judgment within defined parameters Receives general guidance may receive more detailed instruction on new projects Work reviewed for sound reasoning and accuracy Anticipated salary range: $57,700.00 - $81,600.00 Bonus eligible:

No Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages b...

Job Classification:

Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A