Account Representative

Account Representative Jordan Mitchell - Farmers Insurance Agency Detroit, MI Job Details Full-time 5 hours ago Benefits Paid time off Career development plan Opportunities for advancement Qualifications Insurance needs analysis Customer records maintenance Managing customer accounts Customer communication Insurance products customer support Customer relationship building Account maintenance Networking through cold outreach Client file management Account development Insurance issue resolution Managing clients in a customer support role Client retention Customer engagement Customer relationship management New customer acquisition Coordinating with insurance clients Initial Contact (sales skills) Prospecting Insurance sales Sending lead generation communications Customer interaction during outreach Sales follow-up Entry level

Full Job Description Benefits:

Competitive pay Bonus based on performance Opportunity for advancement Paid time off Training & development

ROLE DESCRIPTION

At Jordan Mitchell - Farmers Insurance Agency, we are looking for a motivated Account Representative who is eager to contribute to the continued success of our agency. In this role, you'll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people and your focus on growth will make you a strong fit for our team. This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency.

RESPONSIBILITIES

Prospect and connect with potential customers to expand the agency's reach. Provide clear explanations of insurance options, helping customers make informed decisions. Nurture long-term relationships through consistent follow-up and customer care. Manage customer files accurately and handle policy servicing needs.

QUALIFICATIONS

Confident communicator with strong relationship-building skills. Background in sales or customer service is preferred but not required. Self-motivated, goal-oriented, and eager to achieve results. Must be willing to obtain applicable insurance licensing. Organized and able to manage multiple tasks effectively.