Account Manager III Kenco Logistics
1 Raleigh, NC Job Details Full-time 17 hours ago Benefits Paid parental leave Health savings account Paid holidays Disability insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance Qualifications Customer communication Bachelor's degree Full Job Description At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. About the Position As an Account Manager II I , you'll be responsible for maximizing the sale of Equipment and parts and services for Kenco Material Handling Solutions within an assigned terr itory or area to meet sales objectives , increase brand awareness, and grow a specific territory. Functions Develop and maintain a portfolio of assigned customers with a focus on growth, profitability , and operation al performance. Drive customer satisfaction and account stability in assigned territory . Cultivate long-term customer partnerships through strategic onsite visits . Q uote and s ubmit order s for new, used and rental material handling equipmen t . This includes rack and allied equipment. C oordinate and actively manage material handling equipment de l i v ery, installation and project management activities. Design and d eliver quarterly business reviews that analyze account performance , identify growth opportunities and align solutions with customer objectives . Serve as a trusted advisor by proactively assessing customers' material handling and automation requirements, recommending solutions that optimize efficiency, reduce costs, and support operational goals R esol v es customer complaints by investigating proble m s; devel o ping solutions; preparing reports; making Drive account success through comprehensive understanding of contract details —service commitments, performance requirements, and deliverables—enabling proactive issue resolution, seamless compliance, and strategic renewal planning Serve as the main point of contact for your accounts, ensuring high service levels, proactive communication, and timely issue resolution. Track material handling equipme n t data to assist customers wi t h efficienc y and cost savings goals. Maintain comprehensive and accurate CRM data by consistently documenting customer interactions, account updates, opportunity progression, and key activities to support forecasting and reporting, Develop , manage, and communicate account budgets by analyzing equipment needs, service requirements, and operational costs, ensuring alignment with customer expectations and company profitability goals Proactively monitor and report key performance indicators such as fleet utilization , maintenance efficiency, and throughput metrics, translating data into actionable insights that help customers optimize their operations Manage lease and financial transa c tions for material handling equipment and automation . Qualifications Bachelor's degree in business, marketing, sciences, or related field required . Minimum of 10+ years of prior sales experience with proven success record; preferably prior experience selling material handling or similar equipment. Knowledge of territory geography is highly desirable. The ability to set and execute growth driven strategy. Ability to work independently with the capability to prioritize assignments . Strong communication , organizational, & time management skills. Strong problem-solving capabilities, strong sense of responsibility & self-motivation, and ability to work in a team environment are necessary. Competencies Business Acumen
- Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization Communicate for Impact (Individual Contributor)
- Proactively communicate with all stakeholders throughout the life cycle of programs and projects. Influencing Others
- Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers Managing Transitions/ Change Management
- Effectively plans, manages and communicates changes in processes with appropriate stakeholders Strategic Agility (Individual Contributor)
- Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco's long-term organizational strategy Travel Requirements This position is expected to travel approximately 75% >or greater . You will be required to have a valid passport to travel to Canada or Mexico. For California residents
- please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
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//www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ Disclosures For California residents
- please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy https://www.
kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays
- 10 days Kenco strives to provide a supportive, professional environment for all employees.
As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting.
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//www.eeoc.gov/poster For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents
- please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
https:
//www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
