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Collector/Resolution Specialist

Job

Brock & Scott, PLLC

Wilkesboro, NC (In Person)

$29,340 Salary, Full-Time

Posted 6 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/8/2026

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Job Description

TITLE Collector/Resolution Specialist
ABOUT THE ORGANIZATION
Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Diversity, Equity, & Inclusion:
In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience.
DESCRIPTION
Earn $1,500+ per month in bonuses! Mostly inbound leads Grow your career with training and advancement opportunities Are you a motivated go-getter ready to make an impact? We're looking for energetic, results-driven individuals to join our collections team. Many people from a variety of backgrounds have succeeded in this role, so you don't need prior collections experience just a high school diploma, a positive attitude, and a drive to succeed.
What You'll Do:
  • Help consumers resolve accounts via phone, email, and mail
  • Handle inbound calls and assist with questions and payments
  • Track all communications and keep accurate account records
  • Recommend next steps and generate repayment documents when needed
Why You'll Love It Here:
    Base Pay:
    up to $18.50 hour with no draw against your base
      Bonus Potential:
      $1,500+ per month for on-target performers (performance-based; tied to goals and attendance)
      • Collaborative, supportive team environment
      • Career growth opportunities in a stable, growing company
      POSITION REQUIREMENTS
      What We're Looking For:
      • Clear, professional communication skills
      • Strong problem-solving and customer service abilities
      • Ability to work independently and meet goals
      • High school diploma or GED Ready to earn what you're worth and grow your career?
      Apply today!
      EXEMPT/NON-EXEMPT
      Non-Exempt
      FULL-TIME/PART-TIME
      Full-Time
      LOCATION
      Brock & Scott, PLLC
      • Wilkesboro SHIFT
      • not applicable
      •
      THIS POSITION IS CURRENTLY ACCEPTING
      APPLICATIONS.