Personal Lines Insurance Account Representative

Personal Lines Insurance Account Representative Boufford Insurance Agency Bedford, NH Job Details $55,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Computer operation Spreadsheets Word embeddings Desktop applications Productivity software Full Job Description Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You'll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we'll train you up on the skills you need to succeed in this role. Can't wait to get started? Apply to join the team today!

Compensation:

$55,000

DOE Responsibilities:

Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding Consult with clients to help process quotes and issue renewals or any updates needed to current policies

Qualifications:

Candidates should be very strong communicators and problem solvers, and have great follow-up skills Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) We are looking for candidates with an Associates or Bachelor's degree but will consider those with relevant insurance industry experience, as well Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset Must have active insurance license in your state or must be willing to get licensed in 90 days 2 years experience as a personal lines insurance customer service representative preferred Property and Casualty Licensed required or be willing to be licensed within 3 months. Must be able to work in office About Company A fast-growing, local insurance agency that cares about its customers and employees. We offer health insurance, dental and vision insurance, Aflac, 401(k), paid time off, and opportunities to advance and earn additional compensation through commission.