Collector - Business to Business

Collector - Business to Business AGL Welding Supply Co., Inc. - 1.0 Clifton, NJ Job Details Full-time $24 an hour 11 hours ago Benefits Paid training Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Debt collection phone call Customer communication Interpersonal skills

ISO 9001 B2B

Collections account management Full Job Description

COLLECTOR AGL

Welding Supply Co, Inc. a leading regional distributor of compressed medical, industrial and specialty gases is looking for a Collector to join our team. The AGL Industrial Collector position is responsible for the collection, and customer service of their assigned accounts. The assigned accounts range anywhere from 600-1,000 accounts, and are assigned alphabetically by branch. This position is responsible for the ongoing review, and monitoring of their accounts, specifically delinquent accounts that are beyond their terms and credit limit. This position requires the initiation of contacting customers by calling, emailing, and sending letters to ensure payments are made within terms/credit limit, as well as maintaining appropriate computer and customer records/dunning notes, and releasing of orders as needed and/or warranted. This position will also be responsible maintaining good customer relationships, effective and accurate communications, providing customer analysis of their accounts when warranted, and/or required, resolving any unapplied payments, attaining monthly goals, preparing and executing payment arrangements/settlements, researching and resolving all customer service issues, disputes &, billing discrepancies, including but not limited to; ensuring accurate purchase order maintenance, pricing issues, cylinder discrepancies, missing or misapplied payments, tax discrepancies, lost cylinder billing, and late lease payments all to expedite payments and to provide excellent customer service. Perform work duties in accordance with company policies, ISO 9001 procedures and applicable laws and regulations. Attend all company-designated training as required by manager.

Primary Responsibilities:

1. Collect on assigned account, and maintain all assigned accounts within their terms/credit limit. 2. Review unapplied payments to ensure all missing remittances are received to accurately apply customer's payments. 3. Provide reconciliation, and audit of cylinder discrepancies when warranted and/or required. 4. Communicate effectively and accurately to customers, management, internal and outside sales department of the status of accounts when warranted and/or required. 5. Work to increase the number of assigned accounts to receive electronic invoices, and monthly auto credit card billing. 6. Make good and reasonable business decisions when releasing orders based on the status of the receivables of the account. 7. Provide excellent communications both verbally and in written format. 8. Interact and communicate professionally with all levels of employees and departments. 9. Be a team player and be able to work in a fast past environment. 10. Perform such similar, comparable or related duties as it may be required or assigned. We offer a competitive salary and full benefits package that includes health, dental and vision insurance. 401k retirement plan with a company match, AFLAC, life insurance. Please submit a resume with salary requirements. We are an

Equal Opportunity Employer Pay:

$24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid sick time Paid time off Paid training Vision insurance

Work Location:

In person