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Business Relationship Manager

Job

Tata Consultancy Services Limited

Edison, NJ (In Person)

$161,050 Salary, Full-Time

Posted 3 weeks ago (Updated 13 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

About the
Job Job Summary & Objectives:
•
Relationship Management:
Build and maintain multi-threaded relationships, from senior management to C-suite, to understand client needs. •
Revenue Growth:
Drive account expansion by identifying upsell/cross-sell opportunities, responding to RFPs, and negotiating contracts. •
Delivery Excellence:
Collaborate with internal delivery teams to assure high-quality project delivery, manage risks, and ensure client satisfaction. •
Strategic Planning:
Develop long-term account strategies and roadmaps, leading QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews).
Key Duties and Responsibilities:
•
P&L Ownership:
Take accountability for the financial health (profitability and revenue targets) of the assigned account portfolio. •
Client Advocacy:
Represent the client's voice internally, ensuring their requirements and feedback are acted upon. •
Solutioning & Consulting:
Partner with technical teams to translate business problems into scalable, actionable engineering or consulting solutions. •
Risk Mitigation:
Proactively address client issues or delivery roadblocks, acting as the primary point of escalation.
Qualifications:
•
Experience:
13+ years of progressive experience in IT services account management, technical consulting, or enterprise sales. •
Industry Knowledge:
Strong understanding of IT service offerings (e.g., Cloud, Digital Solutions, Application Development, Data Analytics). •
Executive Presence:
Proven experience engaging C-suite executives and senior stakeholders. •
Analytical Skills:
Ability to analyze account performance metrics, create forecasts, and manage seven-figure portfolios. •
Communication:
Exceptional negotiation, presentation, and relationship-building skills.
Salary Range:
$136,900 - $185,200 a year #LI-MG2