Email Account Manager

About the

Role :

Are you interested in expanding your career in Lifecycle marketing? Our marketing agency client is growing, and we're looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company. Responsibilities include but are not limited to; Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives Daily account management and optimization Implementing proprietary technology and best practices Responsible for driving, creating, managing, optimizing and reporting on campaigns Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives Interface and partnering with SBUs such as creative, client service and analytics Manage client calls and conduct client presentations Requirements Bachelor's Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner) A minimum of 2 years of Salesforce Marketing Cloud experience Experience with other ESP's (Braze, or Klavyio are preferred) required Experience with Google Analytics or Adobe Analytics required Experience and/or passion working with DTC brands General business acumen Strong project management and ability to lead Go-getter attitude with a desire to work in a fast-paced, exciting environment Team player Solution focused individual who thinks outside the box for clients Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups) Ability to present data to clients in a meaningful way