Sales Account Manager

Patriot Disposal Services/Apple Valley Waste provides reliable, customer-focused waste and environmental solutions to commercial and municipal customers. We are committed to delivering dependable service, building long-term partnerships, and supporting the communities we serve. Our team takes a hands-on, proactive approach to meeting customer needs, with a strong focus on accountability, collaboration, and continuous improvement. As a growing organization, we offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the field. Position Summary We are seeking a driven and relationship-focused Account Manager to join our growing team. This role is ideal for someone who thrives in a field-based environment and enjoys building strong, long-term partnerships with commercial customers. As an Account Manager, you will spend 50-75% of your time in the field, working directly with existing clients while also identifying opportunities to expand and grow your book of business. You will serve as a trusted advisor to your accounts—ensuring service excellence, strengthening customer retention, and uncovering opportunities for additional solutions. If you're a proactive professional who enjoys being out in the community and making an impact through relationship management and strategic growth, we want to hear from you. Key Responsibilities Manage and maintain a portfolio of commercial accounts, ensuring high levels of customer satisfaction, retention, and long-term partnership. Identify opportunities to expand services within existing accounts and grow your book of business through referrals, upselling, and targeted prospecting. Conduct regular on-site visits to client locations for service evaluations, relationship building, and solution-based consultations. Understand each customer's operational needs and recommend customized waste management solutions that add value and support their business goals. Serve as the primary point of contact for assigned accounts, proactively addressing service concerns and coordinating with internal teams to resolve issues efficiently. Maintain accurate records of client interactions, account activity, and growth opportunities within the CRM system; provide updates and forecasts to leadership. Work closely with operations, customer service, and billing teams to ensure seamless service delivery and exceed customer expectations. Skills & Qualifications Previous experience in account management, outside sales, or a customer-facing field role is preferred but not required. A strong desire to learn and grow is essential. Proven ability to develop and maintain strong, professional relationships with customers, internal teams, and partners. Strong verbal and written communication skills, with the ability to confidently present solutions and navigate client conversations. Ability to work independently in the field, manage multiple accounts, prioritize tasks, and meet retention and growth goals. Skilled at identifying challenges and delivering practical, customer-focused solutions. Comfortable managing a dynamic schedule in a role that requires 50-75% travel. Comfortable using CRM software, email, and Microsoft Office tools to manage accounts and track performance. Experience in waste management or a similar service-based industry is a plus. Licenses & Requirements Valid driver's license with a clean driving record Ability to pass a background check and drug screening Willingness to travel 50-75% of the time within the assigned territory Why Join Us?

Competitive Compensation:

Attractive base salary with incentive opportunities tied to account retention and performance.

Comprehensive Benefits:

Full benefits package, including health, dental, and vision coverage.

Field Support:

Vehicle reimbursement, tools, and resources to help you succeed on the road and in the field.

Career Growth:

Opportunities for advancement as our organization continues to grow and expand.

Team Culture:

A collaborative, inclusive environment that values accountability, customer relationships, and a proactive, solutions-driven approach. Patriot Disposal/Apple Valley Waste is an equal opportunity employer. We value diversity and are committed to fostering an inclusive, supportive workplace for all employees.