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Job Description
Account Manager Allegeant LLC Lutherville-Timonium, MD Job Details Full-time $55,000 - $85,000 a year 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Career development plan Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Qualifications Vendor relationship building Customer communication Teamwork Curiosity Microsoft Excel Bachelor's degree Attention to detail Client services Organizational skills Life & Health Insurance License Account management
Full Job Description Job Title:
Account Manager Location:
Hybrid - In office: Timonium, MD
POSITION TYPE
Full-time;
FLSA Exempt COMPANY:
Allegeant
LLC REPORTS TO
: Director of Account Management
COMPANY OVERVIEW
Allegeant empowers organizations to thrive in today's ever-changing business landscape by providing expert third party administration and employee benefits advisory services. We are committed to delivering innovative solutions, exceptional customer service, and tailored guidance to help our clients optimize their employee benefits programs, minimize costs, and maximize the well-being and satisfaction of their workforce. Our goal is to be a trusted partner, offering comprehensive support and expertise that allows organizations to focus on what they do best, while we handle the complexities of benefits administration and strategic planning. Through our collaborative approach and dedication to excellence, we aim to make a positive impact on the success and growth of our clients' businesses.
POSITION SUMMARY
The Account Manager is a key client-facing role responsible for supporting and managing a portfolio of employer clients. Acting as a day-to-day contact and trusted advisor, the Account Manager delivers high-touch service and expert guidance on employee benefits, compliance, and vendor coordination. This position plays a vital role in ensuring client satisfaction, retention, and the successful execution of benefit programs by collaborating across internal teams and with external partners. The ideal candidate is a proactive communicator, detail-oriented problem solver, and relationship builder with a foundation in the employee benefits industry.
JOB ESSENTIAL RESPONSIBILITIES
Serve as the primary or supporting contact for an assigned book of business, ensuring timely and accurate service delivery across all client needs. Build and maintain strong relationships with clients, vendors, brokers, and internal teams to deliver an exceptional client experience. Assist with or lead the preparation and delivery of pre-renewal, renewal, and open enrollment meetings, aligned with the client's service calendar. Collaborate with consultants, analysts, and leadership to assess benefit plan performance, identify opportunities for improvement, and deliver recommendations. Maintain working knowledge of client-specific benefit programs, vendor arrangements, and compliance requirements. Proactively address client inquiries, service issues, administrative concerns, and vendor escalations. Support or lead the development of benefit communication materials and compliance deliverables. Monitor project timelines and ensure the on-time completion of renewals, reporting, open enrollment materials, and other deliverables. Contribute to the continuous improvement of internal processes and mentor junior team members as applicable. Take initiative to anticipate client needs and resolve issues independently, stepping in to handle day-to-day matters so producers and consultants can focus on strategy and new business. Proactively seek to understand all areas of the business, from analytics and compliance to vendor management and renewals, rather than staying within a single lane, building the cross-functional knowledge of a well-rounded account manager. KNOWLEDGE, EXPERIENCE, SKILLS and
ABILITIES 1-3
years of relevant experience in employee benefits, human resources, or health insurance. Strong understanding of group health plans, funding arrangements (fully insured and self-funded), and applicable regulations (ACA, ERISA, COBRA, HIPAA, etc.). Demonstrated ability to manage multiple projects and competing priorities with a high level of professionalism and accuracy.
A genuine self-starter mentality:
takes ownership, follows through without close oversight, and actively looks for ways to add value rather than waiting for direction. Intellectual curiosity and a desire to learn every facet of the business, with the ambition to grow into a well-rounded account manager who understands how all the pieces fit together. Excellent verbal and written communication skills, including comfort presenting to executives and large audiences. Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint); experience with benefit administration platforms and/or CRM systems is a plus. High attention to detail, strong organizational and analytical skills, and a service-oriented mindset. Active Life & Health license required (or must be obtained within 90 days of hire).
EDUCATION REQUIREMENTS
Minimum of Bachelors' degree from accredited institution; related business degree preferred.
WHY JOIN ALLEGEANT
You'll get immediate exposure to clients and real-world responsibilities Dedicated mentorship and training to help you grow into a client-facing leadership role Opportunities for career advancement and skill development Competitive salary, performance-based bonus opportunities, and comprehensive benefits A collaborative, people-first culture where your ideas are valued WORK ENVIRONMENT and
PHYSICAL REQUIREMENTS
Primarily office-based or remote with occasional travel for client meetings. Frequent use of computer and phone; extended periods of sitting and screen time. Occasional lifting of materials under 20 lbs.
HOW TO APPLY
Ready to take the first step in a high-growth, mission-driven career? Apply today with your resume and a brief cover letter outlining your interest in the role.
Pay:
$55,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Will you be able to pass a basic Microsoft Excel test?
Language:
Spanish (Preferred)
License/Certification:
Life and Health Insurance license (Preferred) Ability to
