Client Executive

Client Executive Alera Group - 3.4 Scottsdale, AZ Job Details Full-time 10 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Career development plan Vision insurance Qualifications Affordable Care Act (ACA) Customer relationship building HIPAA compliance Health insurance policy knowledge Regulatory compliance HIPAA Schedule management Healthcare privacy protection Customer relationship management Client management Desktop applications Productivity software Achieving project delivery timelines Health insurance management

Full Job Description Overview:

Client Executive - Employee Benefits Remote | Preference for PST MST time zones At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Employee Benefits Client Executive who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service. This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Why Alera Group Meaningful Impact:

Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

Growth & Learning:

Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

Collaborative Culture:

Work in a team-oriented environment that values accountability, partnership, and the principles of

The Collaborative Way Responsibilities:

What You'll Do / Your Impact Client Partnership and Risk Strategy Serve as primary relationship manager for assigned clients and develop strong partnerships with HR leaders and executive stakeholders Facilitate renewal discussions and negotiations with carriers while guiding clients through benefit strategy decisions Lead client meetings including mid year reviews renewals and wellness strategy discussions Support business growth through new client development and expanding existing client relationships Operational Excellence Manage full lifecycle of client service activities including renewals implementation and ongoing support Coordinate requests for proposals benefit design enrollment processes and general service needs across medical pharmacy dental vision and other programs Maintain client service timelines and ensure all deliverables are completed accurately and on schedule Act as liaison between clients carriers and vendors to implement changes resolve issues and support ongoing administration Coordinate internal resources and subject matter experts to support client needs Strategic Contribution Independently manage and execute the annual renewal process ensuring all steps are completed efficiently Interpret and review contracts plan documents and related materials to support client decision making Participate in prospect meetings and support new business initiatives alongside consulting teams Mentor and support development of client services team members Identify opportunities to enhance service delivery and improve client experience

Qualifications:

What You Bring Required Eight or more years of experience in group medical insurance benefits administration or related field Experience supporting large group clients including self funded fully insured and level funded plans Strong knowledge of regulatory requirements including

ACA COBRA

HIPAA and related guidelines Ability to manage multiple priorities and deliver high quality work within deadlines Strong communication relationship management and problem solving skills Proficiency in Microsoft Office applications Preferred Bachelor's degree in business or related field Active Life and Health insurance license Experience working directly with consultants carriers and large client organizations Core Competencies Client relationship management Strategic thinking and execution Communication and collaboration Organizational effectiveness and time management Analytical thinking and problem solving

Additional Information:

Benefits:

Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:

This role is Remote Professional Development - Alera Group Academy At Alera Group, growth isn't left to chance. Through Alera Group Academy , we provide structured development opportunities designed to help you expand your expertise and build a meaningful career. You'll have access to: Role-specific learning paths Leadership development programs Technical and compliance training Industry certifications and continuing education support Peer learning and knowledge-sharing communities Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-MM1 #LI-In-Office, #LI-Hybrid,#LI-Remote