Franchise Success Account Manager

Franchise Success Account Manager Amramp Randolph, MA Job Details Full-time $90,000 - $110,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Revenue growth Client relationship management Customer relationship building Sales Sales volume growth Client relationship development Improving operational efficiency Financial analysis Franchise business model Relationship building Account management Financial acumen Full Job Description Are you relationship-driven and motivated to deliver measurable results? Do you take pride in helping franchisees grow stronger, more profitable businesses over time? If so, keep reading. We're looking for a true "farmer"—someone who builds long-term partnerships, coaches business owners, and drives sustainable growth across a franchise network. (If you're primarily motivated by transactional sales or short-term wins, this is not the right role for you.) At Amramp, we believe our success is built on Teamwork, Trust, and Performance. We are seeking a highly motivated and strategic Franchise Success Account Manager to strengthen relationships with our franchise partners while helping them build profitable, high-performing businesses. This role serves as the primary liaison between franchisees and the corporate team, ensuring strong alignment, communication, and operational excellence across the network. You will play a critical role in helping franchise partners expand revenue, implement strategic initiatives, and deliver exceptional customer experiences. Key Responsibilities Franchise Relationship Leadership Build strong, trusted relationships with franchisees as a strategic advisor and partner Serve as the primary liaison between franchisees and the corporate team Maintain consistent, proactive communication with franchise partners Conduct monthly business reviews to track performance and identify opportunities Lead quarterly "Success Target" planning sessions with measurable goals Travel approximately 20% to support franchise locations Business Growth & Revenue Development Partner with franchisees to grow revenue through strategic initiatives Expand ramp sales and introduce new product offerings Identify opportunities to improve efficiency and profitability Support franchisees in building scalable business infrastructure Operations & Compliance Ensure adherence to the Amramp Operations Manual and Franchise Agreement Guide implementation of new policies, procedures, and initiatives Promote operational consistency and brand standards across all locations

Qualifications Required:

Experience supporting multi-location businesses or franchise systems Strong business acumen in sales growth and operational improvement Exceptional communication and relationship-building skills Ability to analyze financial performance and provide guidance

Preferred:

Franchise industry experience Experience working with franchisees or small business owners

Pay:

$90,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Randolph, MA 02368