Key Account Manager

Key Account Manager FIAMM Technologies LLC Farmington, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Excel Microsoft Outlook Outside sales Practicing in an industrial or manufacturing engineering role Bachelor's degree Data entry Product design Manufacturing OEM Negotiation Full Job Description

JOB TITLE

KEY

ACCOUNT MANAGER

Status:

Salary, Exempt

REPORTS TO

OEM Sales Director

GENERAL SUMMARY

Global responsibility for the growth and commercial management of the assigned account(s).

JOB DUTIES

• Manage current business with Ford & GM in order to maximize profitability and lead company efforts to maintain a maximum level of customer satisfaction by resolving customer issues in a timely, mutually satisfactory manner.
• Maintain a network of customer contacts for basic upfront market, competitor and customer information to better identify and quantify new business opportunities.
• Participate in Business Plan Development with Elettra and lead in the development and implementation of global customer specific strategy for the assigned account(s).
• Coordinate with global Account Managers for the assigned account(s), in other areas, on issues with global impact.
• Lead new business development activity at assigned account(s) in conjunction with R D Commercial Manager. This includes proposing pricing strategy, providing competitive information, managing quotation development and any technical reviews or facility visits.
• Utilize program management and organizational skills to ensure that all customer requests are met in a timely and thorough manner.
• Develop accurate short and long-term sales forecasts.
• Adhere to

ISO 14001 & TS 16949

processes.

• Attend required management and customer meetings to discuss plans, results, problems, and special activities.
• Maintain a clean and safe work environment.

Adhere to the Environmental, Health & Safety policies to conserve energy and promote recycling.

PREFERRED KNOWLEDGE, SKILLS, ABILITIES, EDUCATION, AND TRAINING

• GM Supply Power with knowledge of 1804 and 1810 cost breakdowns for quoting
• Ford Covisint / Ariba knowledge for submitting quotations and other activities
• Concentrated mental and visual attention required to perform complex work to very close limits of high accuracy and quality for sustained periods of time.
• Requires the use of judgment to plan, analyze, perform and make decisions as to the sequence of set-ups, operations and processes within the limitation of recognized or standard methods and procedures.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, manual, or schedule form.
• Flexible to travel internationally for periods of time with minimal notice.
• Common intelligence, courtesy, and a cooperative spirit needed to respond to internal and external department requests, resolve conflict, interact, negotiate and clearly present information.
• Bachelor of Science in a business concentration and technical experience preferred.
• Ten or more years of OEM account and program management experience with the assigned account(s) and a track record of obtaining new business.
• Preferred specific training: Microsoft programs and Internet, AQP (APQP) timing plans

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Automotive:

1 year (Preferred)

Work Location:

Hybrid remote in Farmington, MI 48335