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Manager of Patient Support Services
Job
Real Endpoints
Remote
$60,000 Salary, Full-Time
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Job Description
Manager of Patient Support Services at Real Endpoints Manager of Patient Support Services at Real Endpoints in Green Village, New Jersey Posted in 2 days ago.
Type:
full-timeJob Description:
Real Endpoints, a dynamic and rapidly growing pharmaceutical marketing firm, is on the lookout for a passionate recent college graduate to join our team as a full-time hybrid Manager of Patient Support Services.Who We Are Looking For:
We seek an ambitious and highly motivated professional who is eager to explore the world of pharmaceutical marketing, market access, and patient support service operations. Our ideal candidate thrives on challenges, pays meticulous attention to detail, and is ready to make a meaningful impact in a collaborative and growing environment.Key Responsibilities:
- Exceed client expectations through outstanding project management, ensuring timely delivery of project milestones, establishing clear objectives with clients and our Real Endpoints team, and fostering consistent communication throughout the process.
- Cultivate and nurture strong, lasting relationships with our clients, built on trust and open dialogue.
- Conduct research to maintain and enhance Real Endpoints' foundation funding tool.
- Oversee day-to-day operations of our patient affordability platform, ensuring smooth and efficient functionality and compliance with applicable regulations
- Create monthly client activity reports.
- Deliver exceptional customer service support daily for patients, caregivers, and healthcare providers utilizing our patient affordability platform.
Qualifications:
- A Bachelor's degree.
- Experience in customer service.
- Demonstrated ability to manage daily tasks related to the patient affordability platform while juggling multiple projects under tight deadlines. A willingness to learn about complex market access issues and the U.S. healthcare system is essential.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Exceptional written and presentation skills that inspire and inform.
- Availability to work in the office two days a week.
- Outstanding interpersonal skills and a natural ability to build rapport with clients.
- Strong active listening, questioning, and probing abilities.
- A results-driven mindset paired with a thirst for continuous learning and self-improvement
Compensation:
- Base pay: $55,000 - $65,000
- Please note that actual salary may vary within the range above, depending upon experience.