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Job Description
Professional Services Consultant Intake & Sales | Law Offices of E.F. Robinson, P.A.
Position:
Professional Services Consultant —
Intake & Sales Employment :
Full-time, in-person (Tamarac office).
Monday-Friday Location :
Law Offices of E.F. Robinson, P.A. — 4754 W Commercial Blvd, Tamarac, FL 33319
Compensation :
$50,000 base.
Expected on-target earnings:
six figures. About the Firm The Law Offices of E.F. Robinson, P.A. is a boutique family law and estate planning firm in Broward County, Florida, built on three values: Excellence, Compassion, and Integrity. We represent professionals and business owners going through divorce, custody, and other family law matters, and we help them turn the page in their Book of Life. We do not compete on being the cheapest. We compete on being the best. Our retainer model exists so that work on a client's case never has to pause for billing. About the Role We are hiring an experienced sales professional to be the first voice a prospective client hears when they decide to do something about their situation. You are not cold-calling. You are not building a personal book of business through outbound prospecting. Qualified leads come to you through our intake systems, referrals, our website, and walk-ins. Your job is to understand what each Potential New Client is going through, communicate the value of what we do, qualify the matter against our case criteria, present the retainer with confidence, and convert the right people into clients. You will work in-person at the Tamarac office. You will work independently — we will not stand over your shoulder — and we will hold you to your numbers, your follow-ups, and the client experience you create. Who We Are Looking For You are a sales professional with a servant heart. You believe you can do well financially while doing good for people. You believe in the product you are selling, and you can defend our pricing without apology because you know what we deliver. You are equally comfortable holding a difficult conversation with a hurting prospective client and asking that prospective client for the retainer in the same hour. Specifically, the strongest candidates have: At least 2 years of sales experience in a client-facing role — sales experience inside a law firm selling legal services is strongly preferred A track record of meeting or exceeding sales targets in a high-touch, consultative environment Excellent active listening skills; you can spend an hour with a prospective client and walk away knowing what they need, what they want, and what they fear Comfort with premium pricing and the maturity to communicate it confidently Strong organizational skills and discipline with a follow-up cadence Must know Microsoft Word and Excel, and be able to use CRM systems A bias toward following the policies and procedures we have in place — and improving them when you spot a better way Bilingual is preferred but not required: Spanish or Creole is an advantage with our client base Key Responsibilities Run consultations end-to-end: listen, qualify, present the retainer, close Follow up persistently until each prospect engages or clearly declines Onboard new clients and hand off cleanly to the legal team Represent the firm at networking and community events; build the referral pipeline and gather testimonials Document, document, document — every interaction, every follow-up, every commitment Improve the intake process — bring forward what is working and what is not Performance Expectations We are direct about what success looks like in this role. The numbers are not a stretch goal hidden inside the offer letter — they are the role.
Minimum standard:
7 retainers closed per month Target performance: 12 to 15 retainers closed per month Conversion rate target: 50% to 60% of consulted prospective clients retained You Will Thrive Here If You believe you can sell legal services without compromising integrity You can sit with a person's pain and still ask for the retainer at the right moment You read a policy and improve it — not ignore it You are energized by working independently in a focused office and being measured by results You enjoy representing the firm in person at networking and community events You take pride in being the front door to a firm that clients trust This Role Is Probably Not for You If You feel uncomfortable advocating for premium pricing You need constant supervision or external motivation to make calls and follow-ups You prefer remote work; this role is in-person You are looking for a transactional, high-volume, low-touch sales floor Compensation and Benefits Base salary: $50,000 Expected on-target earnings: six figures Health, dental, and vision insurance 401(k) with company match Paid time off and recognized firm holidays Ongoing training and professional development Business casual dress code Firm Culture We are direct with each other and with clients. We document our decisions. We honor calendars and deadlines. We reward results with money and direct praise — not constant reassurance. The Owner reviews substantive case strategy, fee changes, and anything that touches the firm's reputation. Everything else lives with the person closest to the work. Law Offices of E.F. Robinson, P.A. | 4754 W Commercial Blvd, Tamarac, FL 33319 | efrobinson.law
Pay:
$50,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Application Question(s): Do you have experience selling legal services within a law firm? How many years of sales experience do you have in a client-facing role?
