Senior Account Manager (Personal Lines)

Senior Account Manager (Personal Lines) OFFICES BenningtonBrattleboroBurlingtonConcord (NH)Keene (NH)Manchester CenterMiddleburyPortsmouthRutlandSpringfield (VT)Wilmington

DEPARTMENT

Personal Lines TYPE Full-Time UPDATED Mar 18, 2026 Senior Account Manager (Personal Lines) What We Have to

Offer:

The Richards Group an IMA Company is seeking an experienced Senior Personal Lines Account Manager to join our team. If you excel at building strong client relationships, thrive in a fast‑paced environment, and bring a commitment to exceptional service, we'd love to connect with you. This position offers flexibility, including the option to work remotely. Because we value in‑person collaboration for training, team building, and strategic meetings, qualified candidates must live within reasonable travel distance to one of our VT or NH locations.

What You Bring:

Minimum of 5 years of prior experience in the insurance industry, specifically within Personal Lines An active Property & Casualty License A strong sense of integrity, professionalism, and reliability A team-oriented mindset paired with high self‑motivation Exceptional attention to detail and accuracy Excellent verbal and written communication skills Strong organizational and time‑management abilities A passion for delivering outstanding customer service Proficiency with computer systems and efficient, accurate data entry Experience using AMS 360 or a similar agency management system (preferred but not required) The Richards Group has joined IMA's national platform, giving our teams access to expanded resources, new career pathways, enhanced strength, and employee ownership opportunities, all while preserving the local leadership and deep community roots that define who we are. Salary Range $55,000—$65,000 USD Compensation & Benefits Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities. •These benefits do not apply to internship roles. Why Join IMA? We've built a reputation for putting our associates first What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing. We work in teams. We sell in teams. We win and prosper as a team We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly. We are recognized nationally as a leader in our industry 2020-2023 Business Insurance Magazine Best Places to Work in Insurance 2023 Inc. Magazine's Best Workplaces 2023 Denver Business Journal's Best Places to Work 2022-2023 Connecticut Top Work Places 2021-2023 Inc. 5000's List of Fastest Growing Companies 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies 2022-2023 Kansas City Business Journal's Best Places to Work 2021-2023 Charlotte Business Journal's Best Places to Work 2021-2023 Los Angeles Business Journal's Best Places to Work 2021-2023 The Salt Lake City Tribune Top Work Places 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category 2021 Dallas Business Journal's Best Places to Work 2021 Alaska Journal of Commerce's Best Workplaces in Alaska This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.