Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Technical Account Manager

Job

Cypress HCM

Remote

$80,558 Salary, Full-Time

Posted 3 weeks ago (Updated 6 days ago) • Actively hiring

Expires 7/19/2026

See Job Scorecard

Review key factors to help you decide if the role fits your goals.

How is this calculated?

Pay Growth

out of 5

Not enough data

Not enough info to score pay or growth

Job Security

out of 5

Not enough data

Calculating job security score...

Total Score

out of 100

Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Technical Account Manager at Cypress HCM Technical Account Manager at Cypress HCM in American Fork, Utah Posted in 15 days ago.

Type:

full-time

Job Description:

Job Details Technical Account Manager (Contract)

Location:

Remote Duration:

6/15/2026 to 7/31/2026

Team:

Search & Discovery Job Description Adobe is seeking a Technical Account Manager to provide strategic technical guidance and operational support for enterprise customers leveraging Adobe Experience Cloud solutions, with a strong emphasis on Adobe Experience Manager (AEM), Workfront, and GenStudio. This role serves as a trusted advisor and primary technical point of contact for customers, helping drive platform adoption, operational health, performance optimization, and successful execution of technical initiatives. Responsibilities Serve as the central point of contact for assigned enterprise customers Build and maintain strong customer relationships across technical and executive stakeholders Partner with Director and VP-level leaders to translate business goals into technical action plans Coordinate efforts to improve product performance, customer adoption, and value realization Guide customers through complex environment changes, upgrades, and operational initiatives Lead resolution efforts for critical technical issues and customer concerns Provide proactive communication regarding product releases, enhancements, and potential impacts Conduct customer check-ins, status reviews, and quarterly business reviews Deliver recommendations, best practices, and operational guidance Collaborate cross-functionally with Adobe internal teams to advocate for customer success Maintain high levels of customer satisfaction and engagement Qualifications Bachelor's degree in a technical field or equivalent experience 7+ years of experience in consulting, technical account management, customer success, development, customer support, or related marketing technology roles Strong enterprise customer-facing experience Excellent verbal, written, presentation, and executive communication skills Experience leading customer meetings and high-visibility stakeholder discussions Strong analytical problem-solving and project management capabilities Ability to quickly learn and adapt to new technologies Technical knowledge of web technologies including: Java SQL JavaScript REST APIs XML CSS Web server technologies Experience with: Adobe Experience Manager (AEM) Adobe Workfront Adobe GenStudio Experience supporting enterprise-scale digital experience or marketing technology environments

Compensation Pay Rate:

Up to $38.73 per hour

Requisition ID:

37311907