Technical Account Manager: 26-01369

Primary Skills:

Adobe CJA/AA•Expert, Strategic Account Management-Expert, Executive Communication-Expert, Technical Problem Solving-Advanced, Cloud Solution Adoption•

Intermediate Contract Type:

W2

Duration:

2+ Months with possible extension

Location:

Lehi, UT (Hybrid)

Pay Range:

$40•$45 per hour on W2

Job Summary:

This role requires a seasoned technical professional to manage key enterprise client relationships for Adobe Experience Cloud solutions. You will serve as the primary technical advisor, ensuring operational health and driving adoption of new features. Success hinges on building deep client trust through proactive guidance, technical problem resolution, and strategic business alignment.

Key Responsibilities:

Serve as the central technical point of contact and ensure high customer satisfaction for assigned accounts. Build and maintain strong relationships with client stakeholders, from technical teams to senior leadership. Proactively identify and mitigate risks to ensure optimal customer operational health and investment realization. Collaborate internally with Adobe teams to resolve technical inquiries, issues, and requests impacting clients. Analyze customer environments and provide strategic recommendations for leveraging Adobe Experience Cloud capabilities.

Must Have Skills:

Deep functional knowledge of Adobe Experience Cloud solutions, particularly CJA and AA. Exceptional customer-facing and executive-level communication and presentation skills. Proven ability to manage complex technical challenges and drive resolutions.

Domain/Industry Experience:

Marketing Technology, Enterprise Software Solutions.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment . Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!