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Technical Account Manager

Job

Robert Half

Central Falls, RI (In Person)

Full-Time

Posted 3 weeks ago (Updated 6 days ago) • Actively hiring

Expires 7/19/2026

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Job Description

Technical Account Manager at Robert Half Technical Account Manager at Robert Half in Central Falls, Rhode Island Posted in 15 days ago.
Type:
full-time
Job Description:
Overview We are seeking a client-facing Technical Account Manager to serve as the primary point of contact for our managed services customers. This role blends relationship management with technical oversight, ensuring clients receive proactive, high-quality IT support and strategic guidance aligned with their business goals.
Responsibilities:
Serve as primary point of contact for client accounts Oversee service delivery, SLAs, and escalations Lead regular check-ins/QBRs and provide strategic IT guidance Coordinate with internal teams to resolve issues and execute projects Identify opportunities to expand services
Qualifications:
4+ years in IT, with client-facing experience MSP experience preferred Strong knowledge of Windows, O365/Azure, networking, and security Excellent communication and organizational skills