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Account Manager
Job
Robert Half
Arlington, TX (In Person)
Full-Time
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Job Description
We are looking for an Account Manager to lead client growth and strengthen long-term partnerships within our organization. This permanent role combines revenue ownership with team leadership, guiding efforts across new business development, client onboarding, ongoing engagement, and renewals. The ideal candidate brings a strategic mindset, strong relationship-building skills, and the ability to help teams deliver a high-quality experience that supports retention and sustainable growth.
Responsibilities:
- Direct and support a team focused on winning new business, launching client relationships successfully, maintaining active engagement, and securing renewals.
- Manage segment performance by tracking revenue results, monitoring pipeline activity, preparing forecasts, and driving progress toward established targets.
- Shape client engagement plans that encourage continued participation, strengthen satisfaction, and increase long-term account value.
- Lead consultative discussions with senior decision-makers to identify business needs and align solutions that address their goals.
- Work closely with internal partners to refine programs, enhance communications, and develop strategies tailored to the assigned market segment.
- Oversee hiring efforts, onboard new team members effectively, and provide coaching that builds capability and consistent performance.
- Ensure a seamless customer journey by aligning sales and account management activities around service quality and responsiveness.