Account Specialist- Collections

Salary Not Available Position range in Tarrant County $15.00•$21.82 Per hour Account Specialist•Collections Texas Trust Credit Union

Occupation:

Bill and Account Collectors

Location:

Arlington, TX•76011

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

05/05/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

05/08/2026

Expires:

10/30/2026 Job #: 17010368 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 24 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Help for . Come join our Team we are looking for an Account Specialist for collections. Role Responsibilities Primarily responsible for the collection efforts on accounts that are delinquent while meeting individual, department and organization goals: responsible for in-house assigned delinquent accounts according to collection procedures and credit union policies; skip and track down debtors to meet contractual obligations; responsible for collection and resolution of delinquent credit cards; responsible for mortgage collections while assisting with forbearances and modifications arrange and monitor check by phone payments; counsel and assist members on the telephone with collection items, questions and problems; contact each assigned account by telephone or by correspondence to obtain a commitment for payment; responsible for collecting any remaining deficiency and foreclosure balances; assist in monitoring Total Loss Insurance claims filed by the member with their insurance companies. If acceptable, follow up with refunds of back end products with dealerships, including gap claims; assist the Repossession/Bankruptcy Specialist arranging the repossession of collateral; perform other duties as assigned. Required Experience Must have a minimum of two (2) years experience in a financial institution and one (1) year experience in consumer collection preferable; Skills, Education and/or Certifications Required High school graduate or equivalent; Must have a working knowledge of current Windows OS and MS Office software; Must be capable of performing in a fast-paced office environment; Must have demonstrated ability to communicate effectively in writing, by telephone and in person, and understand individual member's financial problems; Must be able to prioritize tasks to accomplish objectives within desired time frames; Must be cognizant of laws and policies governing the conduct of this position.