Commercial Account Manager

Commercial Account Manager Quote Texas Insurance

• 4.4 Burleson, TX Job Details Full-time $55,000
• $75,000 a year 6 days ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Qualifications Professional networking Workers' compensation law Phone communication Property & Casualty License Property casualty insurance CRM system proficiency Client interaction via phone calls Full Job Description Commercial Lines CSR
• Experienced Account Service (Growth Path to Producer)

Location:

Burleson, TX Schedule:

Monday-Friday, 8:00 AM-5:00

PM Pay:

$55,000

• 75,000 base + performance bonuses

Growth Path:

Pathway to producer role with uncapped commission (avg $90K

• 125K+)

License Required:

Active Texas P&C Company Overview Since 2001, QuoteTexas.com has helped 20,000 Texas businesses across 200 industries secure tailored commercial insurance. Recognized as Best of Burleson 2025, we combine strong carrier relationships with modern systems to deliver fast, accurate placement and exceptional client service. What This Job Actually Is You're the person who keeps commercial insurance accounts running. When a contractor needs a certificate at 9 AM for a job site, you handle it. When a payment bounces and a policy is about to lapse, you're on the phone getting it resolved before it cancels. When a customer calls confused about their renewal, you walk them through it clearly and make sure the follow-up actually happens. This is not an entry-level role. We need someone who already understands commercial lines, can navigate carrier portals without hand-holding, and can manage 15-20 concurrent service tasks without dropping any. What a Typical Day Looks Like You'll handle 15-20 inbound and outbound calls — resolving billing issues with carriers, processing endorsements, issuing certificates, chasing down missing documents, and following up on open items. You'll work in EZLynx, Progressive, Hartford, and other carrier portals daily. Some days you'll handle a frustrated customer dealing with a rate increase right after helping another one file a claim. It's fast-paced and detail-heavy. You need to be someone who can juggle without dropping. You'll work alongside a small, tight-knit team. We buy each other tacos, ring bells when we close deals, and hold each other accountable. We're not corporate — we're a 25-year independent agency that does $8M+ in premium and services 20,000 Texas businesses. Every person here matters. Key Responsibilities

• Service inbound commercial accounts across GL, BOP, Property, Workers' Comp, Commercial Auto, and more
• Process endorsements, certificates, audits, and renewals accurately and on time
• Proactively manage past-due payments and prevent policy lapses before they happen
• Communicate clearly with clients about coverage, documentation, billing, and next steps
• Track all activity in our LavaFlow CRM and EZLynx — if it's not documented, it didn't happen
• Coordinate with producers on binding, renewals, and account strategy
• Own your open items. Follow up without being reminded. Close loops. Required Qualifications
• 3+ years of commercial lines experience in an independent agency setting
• Active Texas Property & Casualty license
• Working knowledge of GL, BOP, Property, Workers' Comp, and Commercial Auto
• Experience with agency management systems (EZLynx preferred) and carrier portals
• Proven ability to manage a high volume of concurrent tasks with strong follow-through
• Professional phone presence with customers who are sometimes frustrated, confused, or in a hurry

Preferred:

• Multi-carrier or MGA experience
• Familiarity with small-business risk classes across multiple industries
• Someone who's done this long enough to anticipate problems before they become emergencies Who Thrives Here You're the person at your current agency who other people come to when they need something done right.

You don't need to be told to follow up — you've already done it. You can handle a customer who's having the worst day of their life and still get the payment processed, the endorsement filed, and the note documented before you move to the next call. You take pride in clean files, closed tasks, and customers who trust you by name. You're not looking for a place to coast — you're looking for a place that values what you bring and gives you room to grow. Compensation & Benefits

• $55,000
• 75,000 base salary depending on experience, plus performance bonuses
• Paid Time Off + standard holidays
• Christian Healthcare Ministries cost-sharing plan

• SIMPLE IRA

  with 3% employer match
• Up to 20% daycare reimbursement
• Team lunches, quarterly events, and ongoing professional development Growth Opportunity CSRs who demonstrate strong account ownership, insurance knowledge, and client communication have the opportunity to transition into a Commercial Sales / Producer role with uncapped commission potential.

Our producers work exclusively with inbound leads — no cold calling. This isn't a pressure timeline. It's a real path for the right person when they're ready. How to Apply Apply via Indeed with your resume. Qualified applicants will be contacted promptly. Our hiring process includes a brief practical exercise where you'll work through a real-world account scenario. We want to see how you think and prioritize, not just what you know. If you've done this work before, it'll feel like a normal Tuesday. QuoteTexas.com is an equal-opportunity employer.

Job Type:

Full-time Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Commercial P&C insurance: 3 years (Required)

License/Certification:

• Texas Property & Casualty insurance license (Required) Ability to

Commute:

• Burleson, TX 76028 (Required)

Work Location:

In person

Job Type:

Full-time Pay:

$55,000.00

• $75,000.

00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

Commercial P&C insurance: 3 years (Required)

License/Certification:

Texas Property & Casualty insurance license (Required) Ability to

Commute:

Burleson, TX 76028 (Required)

Work Location:

In person