Senior Key Account Manager, Chiller

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Senior Key Account Manager, Chillers to join our team. This is a hybrid/remote role based out of our Carrollton, TX Office

ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC.

(MHIA): For over 130 years, Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services is tailored to meet our customers' evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense, and space systems sectors. Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.

SCOPE:

The Senior Key Account Manager, Chillers at

MHIA-DCEM

is responsible for leading market development, securing early wins, and expanding MHIA's presence in the highly competitive North American market for advanced centrifugal chillers and integrated cooling solutions. This role drives high‑impact sales initiatives with major clients across hyperscale data centers, colocation data centers, automotive plants, semiconductor fabs, electronics factories, petrochemical and pharmaceutical facilities, commercial complexes, hospitals, and airports. The position requires a strong technical understanding of mission‑critical HVAC and industrial cooling systems, combined with strong business development capability and a consultative approach to solution sales. The Senior Key Account Manager, Chillers, will collaborate extensively with Japan headquarters to ensure customer requirements inform product customization and new product development, contributing to MHIA's long-term success and technology leadership. The ideal candidate will have a minimum of fifteen (15) years of experience in strategic sales or business development within HVAC, industrial cooling, or mission-critical infrastructure.

JOB RESPONSIBILITIES

Lead the strategic expansion of MHIA-DCEM's centrifugal chiller and advanced cooling solutions in North America, securing early landmark projects. Identify, develop, manage, and grow key account relationships with senior decision-makers, influencers, and engineering stakeholders across target industries, serving as the primary point of contact for major clients. Compete effectively in a market through differentiated value propositions and technically robust solutions. Conduct detailed customer needs analysis and competitive assessments to develop tailored proposals and impactful presentations. Collaborate with engineering teams and Japan HQ to co-develop customized solutions for client requirements and provide market insights for future product roadmap planning. Prepare and deliver proposals, RFP responses, technical evaluations, and contract negotiations to secure long-term agreements. Drive customer satisfaction through proactive communication, issue resolution, and long-term partnership cultivation. Represent

MHIA-DCEM

at industry events, trade shows, and client meetings to strengthen brand visibility and market presence. Promote sustainability, support talent development, and contribute to a collaborative and inclusive organizational culture. Maintain accurate sales forecasts, pipeline reports, and CRM data. Consistently achieve or exceed sales targets, revenue goals, and profitability objectives. This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS

Education:

Bachelor's degree in business, engineering, or related discipline.

Experience:

Minimum fifteen (15) years of experience in strategic sales or business development within HVAC, industrial cooling, or mission-critical infrastructure. Proven track record of securing large-scale projects and building long-term partnerships with major industrial and mission-critical clients. Strong technical understanding of centrifugal chillers, industrial cooling systems, and customer engineering requirements. Outstanding negotiation and consultative selling skills, capable of differentiating value beyond price competition. Established professional network within the HVAC and industrial cooling ecosystem. Strong analytical and communication skills for delivering market insights, competitive analysis, and compelling presentations. Demonstrated ability to collaborate with cross-functional and cross-cultural teams, including Japan-based engineers and product leaders. Highly self-driven, results-oriented, resilient, and adaptable to competitive and fast-changing environments. Willingness and ability to travel domestically and internationally. Strong commitment to compliance, ethics, and regulatory standards.

PREFERRED QUALIFICATIONS

Master's degree in business administration or engineering. 10+ years of experience in data center cooling solutions sales. Experience contributing to product customization and new product development initiatives. Deep knowledge of North American HVAC regulations, energy efficiency standards, refrigerant trends, and ASHRAE guidelines. Leadership experience mentoring junior staff and promoting cross‑organizational understanding. Professional certifications such as ASHRAE membership, PMP, or equivalent. Proficiency in CRM tools and sales analytics platforms. Native-level English proficiency; Japanese language skills are a plus.

WORKING CONDITIONS

Travel:

Up to 60% domestic and international for client meetings, industry events, and site visits. Standard Monday-Friday work week; occasional weekend or late-night work as needed. Lifting/physical requirements: Regularly required to sit for long periods, stand, walk, talk, and/or hear. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Why Should You Apply? Excellent Benefits (Medical, Dental, Vision & 401K Matching) Excellent growth and advancement opportunities Paid vacation, sick time, and 15 holidays Committed to quality products and services. Great working environment and culture MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants are strongly encouraged to apply. #LI-Hybrid #LI-Remote