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Account Representative
Job
RNR Tire Express Texas
Lufkin, TX (In Person)
$33,280 Salary, Full-Time
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Job Description
RNR Tire Express of Texas is a franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer's unique budget. Established in 2000, RNR has grown to over 100 locations in 22 states. At RNR we have built a culture around "SERVING our customer and not just providing them service". We support and empower our employees with excellent training and tools which enable them to provide our customers with a unique and exceptional experience. The Account Representative is responsible for collecting the store's revenue by managing customer agreements. Account management is more than simply collecting payments, it is problem solving on behalf of the customer. Assisting the customer to ownership is the ultimate goal. We strive to be our customer's tire/wheel provider for life by building lasting relationships with those we SERVE. The Account Representative reports to Account Manager, and is responsible and accountable for the activities and results of their department. Account Representative responsibilities include, but are not limited to the following: Attend daily strategy meetings to set the day's activities into motion Make daily outbound calls to achieve contact with any non-renewed customers Ability to communicate effectively with others Align customer due dates with customer pay dates Strategic geographical field visiting for resolution on expired agreements Ability to perform de-installation of wheels from a vehicle Positive attitude and motivated ability to self-start and take ownership Any other tasks as assigned by leadership We offer competitive pay commensurate with experience, bonus programs, and benefits packages. We are always